AddressCompany Description
About SEEK
SEEK's portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK's purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Place to Work 2023 In Tech (third year in a row). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
The Role
Reporting to the Revenue Operations Manager, ANZ, the Sales Manager is a newly created role responsible for leading a team of (initially phone-based) Sales people for a New venture by SEEK. The role places the Sales Manager in a pivotal position for a rapidly growing start up, supported by the additional resources, support and opportunities of being part of the SEEK Group.
The New venture includes a tight-knit team across Commercial, Product & Engineering and functions as an internal start-up. It pairs the relationships, assets and expertise of the SEEK group, with a group committed to the fast pace and high energy of a start up.
It is suited to a Sales Manager who likes to be deeply embedded in the business, loves to discover and learn continuously, crunches numbers to understand performance, embraces fast pace, and wants to be part of the journey of growing a business.
Key Responsibilities
- Leadership of (initially phone-based) Sales people, creating a high performing team culture that is supportive, inclusive, and fun.
- Support the team to deliver outstanding customer experience, including troubleshooting and de-escalating where necessary.
- Design, implement and monitor commissions scheme in collaboration with commercial leaders, ensuring the team are motivated and rewarded in line with great business outcomes.
- Continually understand and optimise performance using an experimental & data driven approach in line with the start-up ethos of the business.
- Support business growth by surfacing customer insights & opportunities, and testing new initiatives to improve the customer experience.
- Shape the future of the team as the business scales.
Qualifications
Skills & Experience
- Demonstrated experience in managing a Sales team
- Demonstrated ability to lead, coach and develop others, including the ability to motivate a team
- Ability to use analytics to measure performance - you will spend a lot of time with conversion funnels!
- Experience in creating team strategy, setting targets and developing plans/objectives to support these
- Experience in the Recruitment industry or HR tech is a bonus not essential.
- Have a customer-centric yet empathetic mindset who is always striving to create value for customers
- Strong stakeholder management, ability to work effectively with diverse stakeholders.
- A willingness to lean in and help out when and where the team needs it
Additional Information
At SEEK we offer:
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- SEEK are committed to operating sustainably, a certified carbon neutral business operation, with the target of 100% renewable energy by 2025, and net zero by 2030
- The opportunity to work from anywhere for up to 4 weeks per financial year
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
