Our client is the industry leader in foam packaging, expanded polystyrene foam, injection moulding and vacuum forming, With a diverse portfolio of high quality brands and products, they service a number of industries including agriculture & aquaculture, general packaging, industrial & automotive, building & construction, science & medical, retail & leisure and custom moulding.
They are currently looking for a customer service officer to join their site in Darra. To provide sales support and technical information to customers.
What are the benefits?
- Monday to Friday
- Work in a supportive, friendly team
- Established organisation with strong industry presence
- Training and development provided
- First point of contact, ensuring a warm and professional experience for all inquiries.
- Establish and maintain strong customer relationships, with regular communication, ensuring that our customers consistently feel valued and well-supported.
- Effective management of back orders and high value/sensitive orders.
- Frequent coordination with broader team, contributing to a seamless and exceptional customer experience.
- Processing quotes and orders in a highly efficient manner, guaranteeing that customer orders are handled accurately and promptly.
- Generate picking, delivery dockets, scrap picking slips and customers invoices.
- Passionate customer service professional with demonstrated experience delivering exceptional customer experiences for our internal and external customers.
- Excellent communication and interpersonal skills
- Experience in a customer service and administrative support within manufacturing will also be crucial
- Demonstrated ability using Microsoft Office & Excel, and following detail processes.
- Ability to thrive fast paced environment, prioritising tasks and have the personal drive, initiative to ‘get things done’ and able to follow through to execution.
If you think this could be the role for you then please apply now! - interviews commence immediately! Or, if you have any questions, please contact Courtney on 0434 135 833.
If you think this could be the role for you then please apply now! Or, if you have any questions, please contact Sarah Francis on 0466 883 742
At Fuse, we specialise in recruitment for the manufacturing industry and actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, we’d love to hear from you!
If you know someone looking for a job, refer them to us and we'll give you $50* if we find them a new role!
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