Salesforce Administrator / Business AnalystOur federal government client is seeking a talented and driven Salesforce Administrator / Business Analyst. As a Salesforce Administrator / Business Analyst, you will work with clients to illicit and define the business requirements and bridge the gap between business needs and the Salesforce technologyAbout the role:
- Conduct research into clients' business requirements, and to illicit and analyse business needs.
- Understand the clients' data and assist with data modelling,
- Understand the clients' business processes and prepare BPMN modelling.
- Collaborate with the project delivery team and transfer knowledge of the business requirements to allow them to design, implement and test.
- Enable users to onboard and get the most out of the Salesforce platform.
- Engage in governance processes to ensure designs are aligned to best practices
- Make considered, thoughtful and evidence based conclusions and recommendations
- Strong understanding of Salesforce best practice and functionality.
- Demonstrated experience in tracking and progressing tasks using Agile, Kanban or Scrum Frameworks
- Certified Salesforce Business Analyst / Salesforce Advanced Administrator