Salon Team Leader - Dog Grooming & Daycare

Are you a dog lover with great leadership skills and a passion for exceptional customer service? Are you looking for a role where you'll have autonomy to make decisions, support others and provide an amazing customer service experience - while also being surrounded by lots of happy wagging tails?? If so, we've got the perfect opportunity for you!

Position: Salon Team Leader
Company: Dog and Groom
Location: O'Connor Western Australia 6163

What You’ll Do:

Lead and Inspire: As a Team Leader, you'll be at the forefront of our pack. You'll inspire and lead our team to ensure every dog receives the best care and attention. Your positive attitude and leadership skills will set the tone for our friendly, welcoming environment.

Exceptional Customer Service: Our clients aren't just pet owners; they're family. You'll use your outstanding customer service skills to create a warm and inviting atmosphere, ensuring every client and their furry companions feel at home.

Team Management: Manage and motivate our dedicated team of dog groomers and daycare attendants. Provide guidance, support, and training to ensure our staff delivers top-notch services.

Operational Excellence: Help oversee day-to-day operations, ensuring a smooth and efficient workflow. You'll assist with scheduling, inventory management, and maintaining a clean and safe environment for our furry guests.

Saturday Availability: This role requires working on Saturdays, but we provide a day off during the week to ensure a work-life balance.

What You’ll Need:

• A love for dogs! At Dog & Groom we understand the significant role dogs have in our lives and we are dedicated to making each dog feel welcomed, loved and cared for – as if they were our own.
• Strong leadership and team management experience.
• Outstanding communication and customer service skills.
• A high level of autonomy, initiative and drive. 
• Knowledge and understanding of social media is desirable, or a willingness to upskill in this area.
• Previous experience in a pet related industry is a plus, but not required.

If you're ready to embark on an exciting journey as an Salon Team Leader at Dog and Groom and be surrounded by adorable dogs every day, then we want to hear from you!

To apply, please submit your resume and a cover letter detailing the following:

• What you love most about dogs.
• Relevant leadership/management experience.