AddressWe help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
About the team:
Demand Management is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on leads within their assigned space. Nurture and develop the opportunities through the digital tools available once they have moved into the sales cycle, transition them to the appropriate Sales teams. Drive digital and high quality engagement with potential customers delivering superior customer experience.
What you'll do:
Position title: SAP Intern - Sales Development CX
Location: Sydney, Australia
Expected start date: ASAP for 12 months
Working Days Commitment: preferably can work 3 days per week
In this role, you what you will do is:
OUTBOUND:
The purpose of this position is to extend SAP's market coverage in each segment for Software License and Services by generating new pipeline through:
- Executing Targeted Outbound Campaigns via phone, and email
- Support Marketing campaigns pre-event (e.g. participant invitations), and post-event (e.g. Follow up and warm lead qualification)
- Driving awareness of SAP Customer Experience (CX) on various social media platforms (e.g. Linkedin)
- Researching and identifying CX relevant prospects
- Helping build pipeline through engagement, qualification and appointment setting of relevant prospects within target segment
For leads identified through campaigns they will be qualified according to the BANTS methodology, and handed over to Sales Development Executive (SDE) or Midmarket Sales Executive (MSE) using standard global process.
Digital Demand Planning and Support
- Help build digital demand generation program together with Sales Development Executive to increase SAP CX presence in the market
- Publish CX content thru digital channels to drive brand awareness (e.g. LinkedIn, etc.)
- Identify and find target contacts and establish initial contact with them through various social tools
Campaign Execution & Lead Management
- Assist in planning call and e-mail activities to generate Leads using the most efficient means, in collaboration with the Sales
- Generate and Qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) as agreed with Sales
- Pass qualified leads to Sales for sales stage execution and progression
- Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback on campaigns using standard procedures and reports
Data entry in the IC Web Client/ CRM system / Outreach
- Document all the campaign execution and lead/opportunity management activities using the adequate systems correctly, work together with manager/expert as necessary
Training & Enablement
- Participate in activities to enhance demand generation and product/solution skills
- Be active part of either classroom, e-learning, virtual classroom or mentor-lead activities
Who you are:
We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
Experience & Language Requirements
- Eager to learn and work
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office
- Ability to multitask
- Business level English: yes
- Business level local language: yes
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 389858 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.
Requisition ID: 389858
Posted Date: Mar 12, 2024
Work Area: Sales
Career Status: Student
Employment Type: Intern
Expected Travel: 0 - 10%
Location:
North Sydney, NSW, AU, 2060
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