SCHP Systems Operations Senior Manager

Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 4
Remuneration: 137173 - 163431 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ469361
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
Additional information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

What you'll be doing
The primary purpose of the Systems/Operations Manager position is effective and efficient management of the service delivery, productivity, quality control, and safety measures for the SCHP (Sydney Child Health Program) education service.
The Systems/Operations Manager will enhance the operational procedures, systems, and principles in the areas of information flow and management, business processes, integrated technology and management reporting, and look for opportunities to expand systems and improve service to stakeholders.
The Systems/Operations Manager will take a lead role in promoting an innovative culture within the department and actively encourage continuous improvement.

• Relevant tertiary qualification and/or extensive experience in a large and diverse organisation preferably in the areas of technology, operations, human resources, and finance management
• Demonstrated effective organisational skills and experience working in a high volume, complex and demanding professional environment with a capacity to prioritise, multitask and achieve goals
• Demonstrated experience in leading human resource and finance related change or redesign projects, and in leading work systems and procedures
• Excellent analytical skills including the ability to analyse and interpret information, prepare written reports, deal with challenges creatively and achieve positive outcomes
• Demonstrated high level communication, engagement, collaboration and negotiation skills, with the capability to build and maintain positive working relationships with clinicians.
• Extensive experience working in a multifaceted IT environment including proficiency with MS Dynamics 365, Panopto, Matrix LMS and Speedwell
• Sound knowledge and practical experience in working with health professionals in an education environment

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.
Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, to assist in preparing your application.
All NSW Health workers are required to have completed a primary course (2 doses) of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate (IM011 immunisation medical exemption form) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.​
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.
NSWHealth is committed to child safety in line with the
Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Need more information?
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For role related queries or questions contact Annemarie Christie on Annemarie.Christie@health.nsw.gov.au
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on
For technical support please contact the customer services team on 1300 679 367 and select option 3.
Applications Close: 4/03/2024