Do work that matters:
The Chief Operations Office (COO) delivers the Group’s banking operations functions to ensure the highest levels of customer service through world-class process excellence. The Risk Advisory team in Retail Operations (RO) is a first line of defence function that provides practical, comprehensive, and integrated risk management advice to support RO in the delivery of exceptional outcomes for the Group’s retail customers.
See yourself in our team:
You will play a key role within the team accountable for the strengthening, embedding and ongoing improvement of the Risk and Control environment across RO.
You will be part of a dynamic team who provides dedicated Line 1 Risk advisory and support to the lines of business within COO on Operational Risk Management Framework (ORMF) matters such as Controls, Issues, and Operational and Compliance Incidents.
Your Impact:
Provide support and advice to RO’s implementation of the Operational Risk Management Framework (ORMF) and Compliance Management Framework (CMF)
Manage day-to-day Incidents and Issues, including root cause analysis, identifying and implementing Control improvements and compliance implications (Assessing compliance incidents to identify breaches of Compliance Obligations, laws and regulations including industry codes, rules, standards and regulatory guidance issued)
Support with risk compliance activities including thematic deep dives, Compliance Self-Assessments, maintenance of Compliance Obligations and Arrangements, Controls implementation and assessments, testing and reporting
Identify and manage root cause analysis of Issues and Incidents to drive control environment insights, identifying and implementing Control improvements
Responsible for enhancing and maintaining data quality across various systems and manage reporting to Committees and Business Partners leveraging data/dashboards and trends to generate insights
Contribute to a proactive Risk and Control culture and collaborate with the business
Work effectively with Line 2 and Product colleagues to determine optimal course of action to remediate Incidents and Issues
We are interested in hearing from people who:
Knowledge of Operational and Compliance Risk frameworks would be advantageous, particularly around Incident management and Control Assessments
Facilitation skills
Experience in banking/financial services/other relevant experience preferred
Ability to analyse/identify risks and opportunities and recommend appropriate actions
Influencing and consulting skills, the ability to build relationships with stakeholders at all levels
Strong written and verbal communication skills
Ability to think critically, analyse data, risks and issues to solve problems and recommend actions
Your Development:
At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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