The Senior Business Analyst will facilitate the identification, analysis and documentation of end-user business processes of both existing and new operating deliverables to ensure Project outcomes can be met. This role will also work with business stakeholders to identify and implement improvement and/or integrated solutions that will meet multiple project strategies.

Formulating and managing associated documents, such as policies, procedures, process maps, guidelines, work instructions, FAQs, training material, intranet content and similar, so when the project goes live, this information is current, readily accessible and available.

In this role you will:

• Develop, investigate, analyse, validate, and review business functions.
• Analyse and identify business process changes that drive efficiency and effectiveness.
• Contribute to evaluating factors that form part of business change requirements.
• Facilitate workshops to clarify and negotiate business outcomes.
• Work with business clients to identify potential solutions, and business cases to justify an investment in change
• Liaise with stakeholders in order to understand the structure, policies and operations of the business and recommend business solutions that assist in achieving agency outcomes
• Establish and maintain collaborative networks with business and other stakeholders
• Liaise with staff - at all levels - across the Agency
• Identify and document business functions and processes.
• Elicit and document business requirements using a variety of business analysis techniques.
• Prepare and/or update business documents such as Policies, procedures, process maps, guidelines, work instructions, FAQs intranet content and similar
• Document requirements within a standard format or requirements management tool/s.

Essential Requirements

• Business Analyst experience in a complex, regulatory environment with strong skills in the development of business processes;
• Analytical thinking and problem solving
• Sound written communication skills, including the ability to simplify complex system and process concepts and creativity in communication;
• Ability to cultivate productive working relationships and communicate with influence;
• Facilitation and elicitation skills to lead business in definition of desired outcomes and business processes and requirements;
• Ability to work both individually with minimum supervision and also within a team environment;
• Understanding of broader business issues, structures and operations
• Understanding of governance frameworks;
• Knowledge of risk management frameworks
• Whilst there are no mandatory qualifications for this position, possession of a tertiary qualification in a related disciplines would be highly desirable.

Further details:
8 Hours/day - 40 Hour working week.
The successful candidate will be required to complete a Criminal History Check.
To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached. Alternatively, please contact Jacqui Deller at Jacqui.Deller@hudson.com, quoting reference number 236245.