AddressCompany Description
Hi. We're OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we're a customer-focused business that is all about inspiring customer confidence.
At OFX, you'll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.
We are seeking a Senior Change Manager to lead pivotal organizational changes within our Business Transformation team. You will be responsible for leading and managing change initiatives, ensuring successful adoption of new processes, systems, and technologies. This is an excellent opportunity to leverage your PROSCI certification and experience, coupled with a strategic mindset to navigate complex transformations to leave a lasting mark on our organization.
What you do
- Strategize and Lead: Develop and execute comprehensive change management strategies. Be the driving force behind successful business transformation initiatives, offering strategic guidance to OFX senior leadership.
- Engage and Influence: Play a key role in stakeholder engagement, building robust relationships across various levels and functions. Your ability to ensure alignment and buy-in for change initiatives will be crucial.
- Expert Application of PROSCI Methodology: Utilize your expertise in PROSCI methodologies to evaluate change readiness, identify risks, and devise effective mitigation plans. You'll design and implement communication and training programs that ensure seamless change adoption.
- Communicate and Educate: Develop and deliver dynamic communication and training programs. Your role will be pivotal in keeping stakeholders informed and equipped for change.
- Measure and Enhance: Define and track key performance indicators to gauge the effectiveness of change initiatives. Your insights will drive continuous improvement.
- Build and Nurture Networks: Establish a supportive change agent network, fostering a culture of collaboration, open dialogue, and feedback.
- Innovate and Stay Ahead: Identify improvement opportunities in our change management processes and keep abreast of industry trends to enhance our organizational capabilities.
Qualifications
- Bachelor's degree in Business, Organizational Development, or a related field. Master's degree preferred.
- PROSCI certification is preferred.
- Minimum of 8+ years of experience in change management, with a focus on business transformation initiatives.
- Proven experience leading change in complex and dynamic environments.
- Strong project management skills and the ability to manage multiple initiatives simultaneously.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate at all organizational levels.
- Demonstrated ability to analyze data and metrics to drive decision-making.
- Proficiency in change management software and tools.
Additional Information
What it's like working at OFX
We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.
We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
- Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
- Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
- Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it's a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
- Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
- A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.
At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.culture@ofx.com.
We encourage you to apply if this role aligns with your career aspirations.
