Senior Collections Specialist

The Company

Our client is a leading Healthcare Organisation in Melbourne's East, providing a wide range of medical & surgical services across Australia.

Join a large, collaborative & strong cultured AR department with benefits of onsite parking, and hybrid working.

The Role

In this newly created role, we are seeking a dynamic and experienced Senior Collections Specialist to take ownership of the end-to-end management of the collections process for the organisations 40+

Hospitals, whilst maintaining a high standard of customer service and industry leading experience.

Your responsibilities will include:

• Lead the end-to-end Collection process ensuring accurate and timely debt collection
• Efficiently manage internal and external stakeholder queries
• Complex reconciliations including variance analysis
• Analysis & reporting of Aged Trial Balance
• Drive project initiatives through a structured project management approach
• Ensure on time payment of billed revenue
• Assist the Billing and Collection Manager to set monthly targets
• Develop and provide meaningful end of month reporting as required by management
• Identify process, system & service improvements to prevent revenue leakage and maximise cash flow

Your Profile

You will be a motivated & analytically minded AR/Collections professional, with at least 5 years' experience managing a portfolio of large businesses, that prioritises attention to detail & accountability.
You will:

• Have strong stakeholder management skills
• Have demonstrated process improvement and project management skills
• Have experience in analysing large data to find trends and patterns leading to process improvements and better outcomes
• Have intermediate to advanced Excel skills
• Have strong reconciliation & dispute resolution skills
• Have excellent communication & interpersonal skills

Apply Today

Please send your resume by clicking on the apply button or contact Alex Bray in our Mount Waverley Office on 9239 8118 or alex.bray@roberthalf.com.au.

Learn more about our Mount Waverley recruitment services: https://www.roberthalf.com.au/mount-waverley

Job Reference No: 06830-0012935049