Senior Communication And Media Officer

The Senior Communication and Media Officer collaborates organisation-wide to plan and execute internal and external communication strategies aimed at promoting and safeguarding the companies brand and services. Responsibilities include crafting, evaluating, and disseminating educational content across various channels to engage media, digital platforms, corporate stakeholders, and customers effectively.

Client Details

The organisation serves as a regulatory body overseeing residential tenancy agreements in Queensland, ensuring fair practices and resolving disputes between landlords and tenants. It provides resources, guidance, and enforcement of legislation to maintain a balanced and transparent rental sector.

Description

• Plan, execute, and evaluate internal and external media and communication strategies and materials to achieve strategic goals.
• Contribute to the development, delivery, and scheduling of an integrated content and editorial pipeline, producing engaging and data-driven content with clear calls to action.
• Research, write, and edit corporate content to ensure compliance with the companies style guides and strategic priorities, covering various formats including reports, style guide updates, media responses, web articles, and more.
• Partner with subject matter experts to translate complex legislative information into clear and accessible content adhering to plain English principles.
• Monitor and share insights from stakeholder communication activities to enhance educational content, customer campaigns, and service delivery.
• Support inbound inquiries from media, stakeholders, government departments, and internal teams, providing timely recommendations on risks, opportunities, and responses.
• Track and report on media coverage and issues, assessing risks and escalating matters for further action.
• Contribute to streamlining team processes and maintaining documentation such as team rosters, plans, work instructions, and style guides.
• Operate flexibly within a team environment to meet deadlines and priorities, updating planning and reporting tools, and collaborating effectively to achieve team objectives in a supportive work environment.

Profile

• Demonstrated ability to lead change effectively in complex and ambiguous environments.
• Proven track record of making insightful decisions that are ethical, courageous, and considerate of broader contexts.
• Strong interpersonal skills with the ability to build and sustain enduring relationships conducive to collaborative outcomes.
• Experience fostering inclusive and healthy workplaces where the promotion and prioritisation of health, safety, and wellbeing are paramount.

Job Offer

• Competitive Salary + 11% Super
• Hybrid working model
• Central Brisbane location

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Brook Cromptonon +61 2 8221 8119.