Senior Coordinator

Safer Care Victoria was established in January 2017 to ensure our health services are providing safe, high-quality care to patients: every time, everywhere. As well as monitoring the standards of care provided, Safer Care Victoria is partnering with patients, clinicians and health service managers to support the continuous improvement of health care.

About the role: 

• The Senior Coordinator is responsible for providing confidential high-level coordination, project management and administrative support functions to the Clinical and Professional Leadership Unit (CPLU). 

• The role reports to the Principal Adviser and will work closely with team members within the office of the Executive Director and across the CPLU, in the development, implementation and delivery of a range of corporate reporting, branch operations and functions.

• The Senior Coordinator is required to manage and coordinate the activities of CPLU to provide effective support services including: organisation and preparation of material for conferences; corporate events; meetings; catering and travel arrangements; office filing systems; financial matters; administration; accommodation; equipment and; contribute as a team member with other administrative officers.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

How you'll make a difference:

• Provide a range of effective executive support functions for CPLU, including: accurately managing projects and providing quality support to committees, working groups and meetings.
• Establish systems and procedures to guide work and track progress and recognises actual and potential barriers and finds effective ways to deal with them.
• Provide expert and authoritative advice, reasoned recommendations, and solutions to complex and sensitive issues.
• Contribute to the full life cycle of projects as requested by the Chiefs or CPLU leadership team.
• Liaise and consult with ministers' offices, senior leadership, other government and non-government organisations and external clients to convey the department's expectations and provide timely advice and referral as appropriate.
• Operate with confidentiality, discretion and a high-level of integrity and autonomy in managing communication between executive staff and their offices, with key stakeholders, and the community. Independently allocate issues for resolution and reporting by directors, managers and other employees.
• Identify and appropriately escalate issues having regard for political and environmental sensitivities and interrelationships of stakeholders and the integrated nature of program and service delivery activities.
• Draft documents, within prescribed timelines, of a standard suitable for external distribution for final presentation of reports, letters and other documentation so as to achieve consistency of quality, professionalism and relevance of responses.
• Develop and maintain a broad range of working relationships with internal and external partners through advice and consistent consultation.

Suitable applicants will be able to demonstrate:

• Planning and organising: Thinks at the big picture level; entertains wide-ranging possibilities in developing a vision for the future; works across a number of timeframes; translates strategic direction into day-to-day activities.
• Stakeholder Management: Takes concrete steps to add value for the stakeholder; links people with other areas (as appropriate), monitors client and stakeholder satisfaction; constructively deals with stakeholder issues.
• Problem solving: Seeks all relevant information for problem-solving; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems; implements solutions; evaluates effectiveness and adjusts actions as required.

To learn more please click ‘Apply' to view the Position Description on the Careers.vic website. 

What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. 

All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at *********@health.vic.gov.au. Please view our commitment to Diversity and Inclusion here.

Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations (including booster) against COVID-19. Information provided will be treated in the strictest confidence, in line with our Privacy Policy. 

The Jobs and Skills Exchange (JSE) Recruitment Policy allows for priority consideration for Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform. As such, these employees are strongly encouraged to submit their application through JSE rather than via external advertisement.