Address- Exciting opportunity to join our Credit Risk Collections team
- Sydney based role with 2 days in office
- Permanent fulltime opportunity
How will I help?
In this role, you'll establish and maintain "best practice" risk management processes and techniques that align with our product and customer strategy. Your analytical skills will be crucial in producing superior reporting and analysis of portfolio trends, driving changes that enhance portfolio profitability and customer experience. You'll work closely with Senior Risk Managers to develop profitability-based strategies for delinquent account management across multiple brands, ensuring effective monitoring and syndication with appropriate stakeholders.
Your responsibilities will centre around risk management, encompassing the development, research, analysis, and interpretation of significant portfolio performance trends. You'll maintain effective partnerships with business owners by providing timely support on Credit Risk, delinquency performance, collection strategy, and decisioning system issues. Your insights into portfolio performance and accurate forecasting of delinquency and bad debt loss will be essential. Additionally, you'll contribute to business development initiatives, risk-related projects, and the development, implementation, and monitoring of effective credit policies. Managing external stakeholders, including Insolvency and Trustee Service Australia, ASIC, and the Privacy Commissioner, will also be part of your role.
What's in it for me?
You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled
What do I need?
To excel in this role, you'll need strong SAS, SQL programming, and Excel/Tableau skills, along with an understanding of banking, Credit Risk lifecycle, delinquency monitoring/reporting, credit scoring, behavioural scoring, scorecard development, and monitoring. Exposure to Credit Risk decisioning systems and practical experience in consumer lending and collections will be advantageous. Proficiency in data extraction, manipulation, and analysis, along with analytical thinking and problem-solving skills, will set you up for success.
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au
