Senior Critical Systems Support Officer | Full-time Permanent

Closes: 11 April 2024 Classification: Information Technology Officer Class 2 Salary: $95,746 - $109,072 plus superannuation Position No: 50930, Several Directorate: ACT Health Advertised (Gazettal date): 28 March 2024 Contact Officer: Patrick Premnath on ***************@act.gov.au or (02) 5124 9*** Details: Provide first and second level technical support for operational issues associated with systems and infrastructure supported by the Critical Systems and Infrastructure Hub. ? Liaise with vendors and service providers including Digital, Data and Technology Services (DDTS), users and other technical staff in relation to system support, maintenance, and enhancements.? Undertake investigation and research activities relating to assigned ICT related tasks.? Provide technical support services to ACT HD Digital Solutions Division staff members including assisting in the assessing and prioritisation of technical requests and undertaking technical project tasks.? Develop and maintain relevant technical documentation.? Undertaking other duties appropriate to this level of classification that contribute to the Directorate. The ACT Public Service supports workforce diversity…
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