Senior Engagement Officer

Become a valued member of a supportive, high-performing, multi-disciplinary team
Full-Time, Continuing Position
Based at Campus
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
About This Opportunity
The Senior Engagement Officer is primarily responsible for coordinating and delivering integrated program of outreach, recruitment and engagement initiatives for the Faculty of Science, contributing to achievement of the Faculty’s undergraduate and postgraduate coursework student pipeline and recruitment KPIs.
Working under the direction of the Manager, Outreach and Engagement within a supportive, high-performing, professional team, you’ll play a key point of contact for internal stakeholders and will also provide advice and services for a range of other engagement initiatives delivered across the Faculty and it’s Schools.
You’ll be a key member of a small Outreach and Engagement team within the Marketing Communications and Future Students unit, Faculty of Science.
Key responsibilities will include:
Contribute to development of the Faculty’s annual schedule of initiatives for future student pipeline growth, outreach, student recruitment and engagement
In collaboration with stakeholders, plan and deliver outreach, student recruitment and engagement activities and initiatives, ensuring outcomes align with the Faculty’s UQ strategies and priorities
Develop and maintain mutually beneficial external stakeholder relationships e.g. with secondary school networks
Work independently and collaboratively with multiple teams to coordinate and deliver B2B and B2C recruitment strategies, activities and events
Produce promotional content to support outreach and recruitment strategies, ensuring consistent accurate messaging, and brand compliance
Research, apply and share current market trends and data insights
Collect and interpret data to evaluate and report on outreach, recruitment and engagement activity and event outcomes
Support colleagues to deliver engaging Faculty presentations and workshops to potential students, and other audience groups as required
Plan, manage, and deliver engagement events and workshops, and support partnership activations for a range of audiences
Develop resources/toolkits to assist colleagues and ensure high quality audience experiences and a cohesive, consistent approach to outreach activities and event delivery across the Faculty
Contribute to teamwork, knowledge sharing, and process improvement
Occasionally travel to other UQ campuses
Work occasional evening and weekend events e.g. Open Days, careers expos, seminars and workshops
This is a full-time (100%), continuing position.
At HEW level 6, the full-time equivalent base salary will be in the range $88,099.39 - $94,512.08, plus a generous super allowance of up to 17%. The total FTE package will be up to $103,076.28 - $110,579.13 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.
About You
Tertiary qualifications and at least 5 years professional experience in marketing, sales, engagement, or student recruitment.
Proven track record of developing and executing evidence-based successful student recruitment, outreach and engagement initiatives, or demonstrated transferable skills.
Experience in contributing to offer/product development to support student recruitment strategies
Demonstrated strong experience in all aspects of event planning and delivery
Strong marketing skills, knowledge and experience.
Excellent interpersonal, written and verbal communication skills with a variety of audiences and internal and external stakeholders and suppliers.
Successful track record and sound understanding of effective stakeholder engagement including relationship building and translation of strategic objectives into operational activities.
Demonstrated experience translating complex information into plain language
Ability to gather, interpret and use market and audience data, information and insights.
Ability to prioritise own workload, work independently and proactively and meet deadlines with attention to detail.
Demonstrated initiative, flexibility, outcomes-focussed, teamwork.
Demonstrated ability to exercise judgement and problem solve.
Proficiency using a wide range of computer applications including events management software (Eventbrite); email marketing software (Vision6); databases; MS Office suite including Excel; workflow management tools (Wrike).
Demonstrated experience in a relevant role/s within the university sector, government or similar other large, complex organisation is highly desirable.
Experience in engagement with or student recruitment from under-represented groups is desirable e.g. regional, remote, low SES, Aboriginal and Torres Strait Islander peoples
In addition, the following mandatory requirements apply:
Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Questions?
For more information about this opportunity, please contact Kylie Roots at k.roots@uq.edu.au. For application queries, please contact stating the job reference number (below) in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
Cover letter addressing the ‘About You’ section relative to the key responsibilities
Resume, including two current referees
Other Information
At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Applications close Thursday 21 March at 11.00pm AEST (Job Reference Number - R-35784).
Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.