Senior Engagement Officer

"YOU COULD MAKE ALL THE DIFFERENCE"

Primary Work Location: WyongNSW

• Be part of a dynamic team passionate about engagement and building community relationships
• Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements available
• Permanent full time position

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work.

Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

We are seeking an exceptional communicator and natural collaborator who is passionate about achieving strategic engagement outcomes. You will like making complex topics understandable, managing multiple projects, storytelling from data and building relationships.

Working in engagement at a local government level is a challenging and rewarding career where you have the opportunity to guide our internal leaders on the best way to achieve community participation and gain quality data and insights to inform important decision making. You will also contribute to real change by building a positive engagement culture across the organisation through leading a Community of Practice.

This position is required to provide quality customer service and create value for the community.

Council will also be creating an eligibility list from this recruitment process and may utilise this eligibility list to fill other Engagement Officer or Senior Engagement Officer vacancies.

Key activities of this role include:

• Manages content responses to public, resident and stakeholder enquiries regarding community engagement projects and various Council issues across multiple engagement channels including but not limited to social media, telephone, online engagement platforms
• Provide high level engagement advice to business units and oversees implementation of community engagement projects undertaken across Council
• Research, develop, and implement a range of innovative, relevant and effective techniques to engage the Central Coast community in Council matters.

About You:

• Ideally you are degree qualified in Communications, Public Relations, Public Participation, Social Planning or Strategic Planning.
• You have excellent interpersonal skills and the ability to form trusted relationships with internal and external stakeholders
• You enjoy sharing your knowledge and expertise, while also learning from others
• It is desirable if you have, or are completing IAP2 Certificate in Public Participation.

About Us:

• We are a large organisation delivering a wide variety of services to our local community
• You’ll be joining a team of community oriented professionals who excel at what they do
• We offer a supportive work environment with opportunities for career development
• We provide opportunities to collaborate with subject matter experts from a variety of areas across the organisation
• We offer an attractive range of benefits to our employees.

Please refer to the Position Description through the 'apply' button for detailed information on the position and required skills and experience.

This role provides a salary range of between $82.9k to $99.5k per annum + 11% superannuation.

A 9 day fortnight work-cycle currently applies to this role with flexible/hybrid working arrangements available.

Enquiries:Rebecca Ius, Team Leader Engagement and Digital, 0437 764 171.

Please note:Due to the current COVID-19 situation interviews will now be conducted via Microsoft Teams.

If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Closing Date: Applications close at Midnight on Sunday 31 March 2024.