Senior Human Resource People Consultant

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Job Category Employee Success
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are seeking a Sydney-based Senior Employee Success (ES) People Consultant (ESPC) to join our ES organisation on a 12 month FTC.
Senior Human Resource People Consultant = Senior Employee Success People Consultant at Salesforce
This individual will work closely with our ES Business Partners to deliver on key business priorities from an ES-perspective. The ESPC role execute our global ES programs and initiatives, locally to support business needs. This role will also provide specific support to managers and employees where required, including manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics.
The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organisation.
Responsibilities:
Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers and the business related to areas such as on-boarding, off-boarding, promotions, mobility, compensation, performance and other related matters.
Work directly with managers and employees to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues.
Serve as a project coordinator for ES programs as we deploy them in region via our ESBPs, responsible for tracking project objectives, timelines, and communication plans by prioritising responsibilities, and tracking and measuring to successful completion.
Provide operational and analytical support to the ESBPs with quantitative data in supporting tactical and strategic HR initiatives. Assess and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.
Partner with ES Shared Services team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
Identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with different teams.
Requirements and Key Skills:
Curiosity, positivity, no job too small, keen to learn.
Work closely with ESBP, ER, managers and employees to handle a variety of issues and complete solutions and strategies in all areas of Human Resources
Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
Demonstrated ability to be a self-starter and proactive.
Proven ability to mentor, coach and onboard other team members.
Ability to develop effective relationships across all levels of the organisation and with diverse client groups
Excellent verbal and written communication skills; must be a strong and succinct communicator
Ability to collect, assimilate, analyze and present data. Must have solid knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.
Ability to partner with COEs to design, build, and implement programs and processes to support business needs
General knowledge of employment policies and practices
Knowledge of staffing, compensation, and talent management standard processes
Required Experience:
Experience in HR Generalist or HR Operations.
At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our for more information
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