AddressThe Senior HR Advisor provides comprehensive high quality operational human resource support for Office of the Queensland Ombudsman staff, management and executive leadership teams in the delivery of effective and efficient processes, systems and consultancy services.
Key Responsibilities
As the Senior HR Advisor you will:
- Extending across a full range of operational human resource management functions, work closely with the HR Manager to provide high quality, timely and accurate advice to all staff to ensure alignment across the business with legislation, directives, policies and procedures.
- Develop and manage the workforce capability training and development program through consultation and identification of training needs across the business.
- Identify and procure training providers and coordinate training activities including room bookings, enrolments, resources, and course evaluation and reporting.
- Assist the broader business with recruitment and selection activities through the provision of advice and assistance on processes and contemporary practice. Prepare job advertisements and coordinate the administration and record keeping of recruitment activities and outcomes.
- Implement the Office's Wellness programs and activities including flu vaccinations, ergonomic assessments and the employee assistance program, and put in place strategies to promote participation and overall wellbeing of all staff.
- Coordinate and/or manage the ongoing workplace health and safety systems and processes including the Workplace Health and Safety Committee, workers compensation claims, rehabilitation and return to work programs, with a focus on positive outcomes for all.
- Manage the appointment and on-boarding activities for new staff through the preparation of appointment letters, and the delivery of onboarding programs.
- Undertake statistical analysis, surveys and reporting of HR metrics, including annual report information.
- Prepare analysis and reports on key people management metrics, monitor trends and work with the HR Manager to recommend strategies in response to identified trends.
- In consultation with the HR Manager, provide assistance and support to management on matters relating to grievances, discipline, underperformance and breach of policy.
- Contribute to the formulation, implementation and ongoing management of the Office's human resource systems, policies and practices.
- Develop and maintain professional relationships with internal and external stakeholders, participate in committees, networking groups and actively engage with vendors and service providers.
- Proactively maintain contemporary knowledge of Human Resources through ongoing professional development.
- Undertake project tasks as required (Working for Queensland Survey, Strategic Workforce priorities).
You will be expected to:
- Work collaboratively with other team members, participating in meetings and training programs, and actively monitoring, reviewing and assisting with improvements to policy, procedure, process and administrative practice across the Office and stakeholder agencies.
- Work in accordance with the Office's Code of Conduct and values; workplace health and safety legislation; confidentiality policies; all other relevant policies, directives and legislation.
- Meet personal performance expectations and standards.
- Undertake other duties as directed by relevant senior officers.
Vision: Understands how the purpose and role of the organisation relates to their work and the work of the team. Demonstrates flexibility to changing expectations by proactively adapting own approach to reflect new requirements. Uses insight and judgement in decision-making, remains composed under pressure and prioritises tasks efficiently in line with team commitments.
Results: Communicates in a clear, succinct and deliberate manner, adjusting the message so that it resonates with different stakeholders. Welcomes challenges in the delivery of work and demonstrates persistence in working through obstacles. Demonstrates careful planning and organisation to achieve results.
Accountability: Apply their knowledge of contemporary human resource management practices, and demonstrated ability to provide quality advice on, the legislative, regulatory and policy framework for managing Human Resources within the Office.
Technical expertise: Relevant expertise and experience in human resource management.
Qualifications
It is highly desirable, but not essential, that applicants have a qualification in a relevant area (such as human resource management) at tertiary, diploma or certificate level from a recognised institution and/or have relevant technical experience.
