Senior Infrastructure Technical Lead

How will I help?

We have an exciting opportunity for a Senior Infrastructure (‘Middleware’) Technical Lead to join the OAHP (Oracle Application Hosted Platform) Infrastructure L3 Team.  The role will focus primarily on Operational Excellence; managing and supporting Oracle middleware on an Oracle Engineered system for Oracle products (Oracle Banking Platform and Siebel).

You will have the opportunity to be part of a fun, supportive team working on some of the Bank’s Group Critical systems.  We have a great team culture to support each other in achieving both personal and business goals with lots of opportunities to grown and innovate from a tech and a culture standpoint. 

Your primary responsibilities will include - leading L2 & L3 in triaging/resolving complex high priority incidents and problems, working on RCA, troubleshooting application/infrastructure issues, designing new features, delivering code changes, providing impact assessments for those changes and platform upgrades.  As this is L3 role, there will be an on-call aspect to support Production related incidents.

What is in it for me?

You will play an important and significant part in the future of a business that has been around for 200 years.  Our vision is to become one of the world’s great service companies.  So, we will back you in the development of your career, with internal career prospects and flexible working.  You will also be backed by a fantastic team of people in a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.  This includes leave to organise adoptions, surrogacy, and foster care arrangements.  

What do I need?

To be successful in this role, you will be an experienced Oracle Middleware Services specialist who is currently working for a large organisation and a proven team player.  You will have an intense passion and curiosity to ensure the platform is stable and functioning in an optimal manner or ensuring that stakeholder queries are addressed.  You are a thorough, Self-driven, methodical specialist with a fundamental commitment to process improvement, automation, and quality.  You’ll thrive on bringing automation to routine tasks and continuously raising the quality of the service you provide.

 In addition to this, your core skills will include:

• Hands-on experience with operational support for: 
  • Oracle Siebel OCH/UCM IP17+ (20.X+ ideal) OR 
  • Siebel CRM (23.X+ ideal) & 
  • Weblogic (12.X).
• Exposure and working knowledge of Linux/Unix Operating Systems.
• Understanding and experience with design/build/upgrades of Oracle Siebel OCH/UCM/CRM and Weblogic solutions or products.
• Exposure with Oracle virtualised and non-virtualised environments. 
• Working knowledge of Messaging Services (e.g. MQ/JMS) and API/REST.
• Proven experience working in a Technology corporate and matrix environment.

Any exposure to network technologies, Linux/ Unix Operating Systems, Monitoring tools and Infrastructure Automation would be advantageous. 

What is it like to work there?

As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us.  We will even pay you to do volunteer or community work. 

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth, and insurance benefits.

In addition, this role is #LI-Hybrid

How do I Apply?

Start here. Just click on the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.  If an adjustment is required to assist you during our recruitment process, please email ***************@westpac.com.au 

Do you need reasonable adjustments during the recruitment process?

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community. 

We can provide reasonable adjustments for individuals with disability and/or neurodiversity.  If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email ***************@westpac.com.au