Senior Manager Regulatory Engagement, RBS ComplianceYour businessRisk Management is responsible for developing and deploying the risk frameworks that allow the Group to take conscious exposures to credit, market, operational, compliance and insurance risks within the Board-approved appetite.Retail Banking Services (RBS) Compliance sits within the broader Group Compliance function of CommBank, with a dotted reporting line through to the RBS Chief Risk Officer. The RBS Compliance Team consists of a Regulatory Engagement team, an Advisory team and a Framework and Assurance team.Your teamThe Senior Manager Regulatory Engagement is a key role in the RBS Compliance team and provides an exciting opportunity to work closely with the business and regulators in the retail banking environment.Key responsibilities of this role include:
- Managing and improving stakeholder relationships and providing strategic regulatory advice.
- Managing correspondence with relevant regulators, and partnering with teams within RBS and throughout the Group to obtain information required by regulators.
- Support Regulatory Engagement across RBS. This will involve working with key stakeholders including RBS Line 1 colleagues, Compliance teams in other Business Units and other teams throughout the Group to support engagements with a range of regulators.
- Interpret notices, requests and reviews from regulators including ASIC, AFCA and BCCC, and provide compliance advice on what the request requires. Work collaboratively with a broad range of stakeholders to obtain the information required. Seek validation and approvals from senior management, and deliver to the regulator within the required timeline.
- Review documents, data and responses to be provided by the business to a regulator to provide quality control and to ensure the information provided is accurate and suitably meets the regulator’s request. Offer constructive challenge to ensure that RBS continues to meet both regulatory expectations and the requirements of the Group Regulatory Engagement Standard.
- Provide regulatory compliance advice based on a deep understanding of RBS strategy, products and processes.
- Support the management of cross team regulatory forums to facilitate a coordinated and consistent approach to Regulatory Engagement across the Group.
- Draft compliance input for Risk and Compliance Committees.
- Advocate for business solutions in the interests of customers.
- Advise and assist business stakeholders with remediation activities.
- Provide support to stakeholders within RBS, other Business Units and Group functions.
- Ensure efficient and effective Compliance operations and procedures.
- Experience in Legal, Compliance and/or Risk Management
- Outstanding relationship and stakeholder management skills, including the ability to engage a variety of internal stakeholders to achieve business and risk management objectives.
- Excellent influencing and negotiation skills and the ability to inspire others to action.
- Advanced written and verbal communication skills, and the ability to produce a wide range of communications. Must be able to draft clear and concise documents at a high standard.
- Strong attention to detail and commitment to meeting tight deadlines.
- Ability to offer constructive challenge to ensure the provision of quality information to regulators in accordance with expectations.
- Astute risk management capability, and the ability to exercise judgement and make sound decisions quickly.
- A role-model for the CBA values: Care, Courage and Commitment.