Senior Officer, Student Admissions

Broaden your career within one of QLD’s largest employers
Be part of an organisation with a meaningful purpose and impact
Plan for your future with a generous 17% superannuation allowance
Based at
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
About This Opportunity
The Senior Officer is based within International Admissions, Future Students and has expertise in assessing complex applications from international students across key geographical regions.
Duties and responsibilities include, but are not limited to:
Manage and process a high volume of international applications and deferrals that have a high degree of complexity, from submission to acceptance, and deliver a high level of service that is tailored to a particular geographic region or markets.
Apply and ensure compliance with key legislation and University policies and procedures throughout the admissions process.
Assist in managing team workload with the International Admissions Manager and lead some continuous improvement initiatives by maintaining a good understanding of systems related to application processing and international admission requirements management.
Support the International Admissions Manager by proactively monitoring changes in market trends, analysing and making recommendations on entry requirements and embedding compliance and quality requirements into international admissions processes.
Support recruitment events as appropriate.
Be proactive with the relevant areas within Future Students and stakeholders within UQ to resolve complex issues within the international admissions space.
This is a full-time (100%), continuing (permanent) position at HEW level 6. The full-time equivalent base salary will be in the range $86,371.95 - $92,658.90, plus a generous super allowance of up to 17%. The total FTE package will be up to $101,055.18 - $108,410.91 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.
About You
A degree with subsequent relevant experience; or extensive relevant industry and specialist experience in managing complex International Admissions processes, particularly specific to a geographic region or market.
Excellent communication and cross cultural skills to contribute to managing stakeholders and deliver a high level of customer service, with the ability to adapt and contribute to customising the level of service to different regions.
Demonstrated ability to operate with a high level of efficiency in a high volume, high pressure and ever changing environment.
Sound knowledge of compliance and quality objectives in International Admissions, policies and procedures, with the ability to contribute to continuous process improvements.
Ability to work effectively in a team and contribute to performance targets related to quality and compliance.
Agile in the face of operating with various technology relevant to International Admissions.
In addition, the following mandatory requirements apply:
Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Questions?
For more information about this opportunity, please contact Mia Zhang
For application queries, please contact stating the job reference number (below) in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
Cover letter addressing the ‘About You’ section
Resume
Other Information
At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Applications close Sunday, 7 January 2023 at 11.00pm AEST (Job Reference Number – R-33654). Please note that UQ will be closed from 23 December until 2 January (inclusive). All applicants for this position will be contacted in the new year. We thank you for your patience during this time.