AddressEach day, millions of customers in over 40 countries use ING’s banking products and services. You’ll be contributing to their customer experience. You’ll be shaping the way they bank and empowering them to stay a step ahead in life and business. Are you ready to make a real impact on people’s lives?
ING Australia is looking for a Senior Product Owner to join our Core Banking team! The Senior Product Owner is a member of a squad within the Core Banking Program at ING to define and execute on the Business Design and Strategy for the Program in order to deliver on intended program outcomes.
This role will reside in the Business Design Stream of the Core Banking Program, which is responsible for the overall scope and benefits of the Program, covering all areas of the end-to-end process across origination and account servicing.
The Senior Product Owner will have the opportunity to work on a large-scale transformative program and be responsible for developing and executing the squad’s product vision to deliver value for customers.
What You’ll Do
- Define and communicate a clear product roadmap of prioritised features and associated user stories
- Continual refinement of the team’s product backlog
- Collaborate with a wide range of stakeholders including Business Analysts, Feature Engineers, Domain Architects, Technology Delivery teams, Business Stakeholders and external vendors
- Ensure stakeholder requirements have been captured and delivered based on priority whilst maintaining the integrity of the technical features and solution
- Identify and resolve process / system improvements to enhance customer experience and team productivity
- Provide business support, impact assessment and prioritisation during Testing
What We’re Looking For
- Demonstrated relevant experience (7+ years) in product ownership or delivery of banking transformation initiatives, preferably across business and IT
- Expert knowledge in regards to Core Banking and/or Mortgages Transformation projects across Retail and/or Commercial Banking
- Able to apply the key principles of customer centricity, balancing speed and quality, and promoting simple, automated, digitised processes and solutions
- Has a risk focus and experience in mitigating delivered risk through effectively designed controls
- Demonstrates self-leadership and is confident to work independently whilst also performing more complex tasks and analysis
- A holistic view and determines priorities based on key context and drivers
- Is a go-to-person for the team when encountering challenges
- Capable of influencing stakeholder expectations to ensure optimal outcomes are achieved
- Challenges and improves own work and that of colleagues continuously
What's in it for you?
- Discounted ING Health Insurance
- An additional Rest Day to support your well being
- An IMPACT day to volunteer on approved sustainability activity to give back to our community
About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more? Contact Jack Foulger at ************@ing.com
