AddressA growing Australian owned International Freight Forwarder seeking a junior Customer Service / Operations Clerk to to join their tight-knit team @ Wetherill Park, NSW Head Office . Training provided, hybrid work environment, growth opportunities.
Only Candidates with full working rights in Australia will be considered!
ABOUT THE ROLE:
- Coordinate with shippers, consignees, carriers, overseas network, cartage and brokerage teams related to import/export shipments
- Process documents efficiently and promptly ensure they are correct and have been entered into the operations system.
- Distribute pre-alerts and required documents to appropriate parties in timely manner
- Monitor availability of cargo for both air & sea (FCL & LCL)
- Prepare documentation for transport companies and ensure all customs and AQIS procedures have been carried out and met
- Arrange cartage of inbound & outbound for air & sea shipments (including cross trade shipments)
- Monitor cargo, damaged/pilfered cargo and handling of any claims arising
- Organising Click2Ship orders
- Working closely with IWS our 3PL warehouse to coordinate warehouse transfers, container deliveries
- Troubleshooting complexities
- Provide exceptional services and ensure customer satisfaction
- Manage tasks/ workflow processes
ABOUT YOU:
- Excellent communication and interpersonal skills
- Logistics experience
- A can-do attitude
- Negotiation skills
- Time management skills
- Customer service focus
- Cargowise1 knowledge (preferred)
WHAT'S IN IT FOR YOU:
- Supportive team environment
- Hybrid work from home / office
- Inclusive and tight-knit team
- Free onsite parking
- Opportunities for Advancements / Promotions
- Training provided
- Staff discounts / promotions
- Company lunches during summer
Only Candidates with full working rights in Australia will be considered!
If you are ready for a new challenge, apply below, or call Maria on (02) 8318 3*** to discuss.
#SCR-maria-epshtein
