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SalaryWe are looking for an experienced Senior Showroom Coordinator to join our beautiful Showroom team at ABI Interiors in a fulltime capacity. You will be responsible for the end-to-end showroom experience whilst growing our Trade, Sales, and Service Strategy.What you will be doing:You will be assisting growing our sales and service strategy within our Gold Coast Showroom.
You will assist in driving sales whilst still maintaining our design ethos and an overarching desire to assist the client in their selection process.
Assisting clients from initial design consultation, to preparing design presentations for clients, the selection process and quoting projects.
Ensure all customers are provided expert advice and unparalleled service via phone, email and in person.
Mitigate customer escalations and work with stakeholders to improve processes and avenues of resolution.
Servicing any special requests to ensure an exceptional customer experience.
