AddressDo you have strong mechanical knowledge and a passion for talking to customers?
If this sounds like you, there is a great career opportunity in the automotive retail industry.
We have a rare opportunity for a dynamic, charismatic, self-driven and proactive Service Advisor to join our growing team!
A Service Advisor is an extremely rewarding role for those who value great customer service, experience, and the thrill of the sale.
What's in it for YOU?
- Competitive Salary Package
- Fully maintained company vehicle (after 6 months)
- Monthly staff Lunch
- On the job training
- Supportive management and a vibrant, fun work environment
- Ongoing career opportunities
- Permanent Full-time Position
- Monday to Friday (NOweekends)
The Role…
- Book and quote customers for their servicing or repair needs - face to face, on the phone and online.
- Meet, Greet and Check-in our service customers when they arrive.
- Arrange loan vehicles for customers.
- Drop off and pick up customers and/or their vehicles as required.
- Liaise with Service Manager / Workshop Manager and vehicle cleaners to ensure that customers' expectations are met - even exceeded!
- Quote and sell additional work required when reported to ensure our customer's vehicle remains safe and reliable.
- Maintain customer database records with a high level of data accuracy.
- Invoice work for customers, take payment and wave them goodbye!
You…
- Are a people person first and foremost.
- Strong communication skills
- Prepared to work in a fast-paced environment
- Are willing to learn systems and processes.
- Are able to move quickly and adapt to change.
- Have a great understanding of computers and are able to learn new software quickly.
- Strong initiative
- Toyota knowledge preferred but not essential
- High standard of presentation
- Team player but can also work autonomously
- Have a current driver's license.
If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you!
