AddressThe Zagame Automotive Group proudly represents some of the world's most exclusive automotive brands including Ferrari, Lamborghini, Abarth, Alfa Romeo, Aston Martin, Audi, Bentley, CUPRA, Fiat, Lotus, McLaren, Pagani and Rolls-Royce.
The Group has an exciting new opportunity for a dynamic individual with strong multitasking abilities, a passion for people and customer service to manage our prestige clients and the servicing of their vehicles at our Audi Centre Melbourne dealership which is located in West Melbourne.
The key elements and tasks for this role are:
- Supporting other departments and always remaining cohesive
- Liaising with the workshop and technical team regarding repairs required on vehicles
- Quoting and invoicing repairs quickly and accurately for the customers
- Following instructions and adhering to strict manufacturer guidelines
- Being flexible and adaptable to change through-out the daily fluctuations of the department
- Maximising profitability and upsell opportunities
- Developing and maintaining effective customer relationships to maximise repeat business from customer retention
Traits required:
- An immaculate presentation and manner
- A genuine and compassionate approach
- A genuine passion for people and providing an outstanding experience
- A team player
- Have a positive and optimistic attitude
- An excellent written and verbal command of English
Your KPI’s will be based on profitability and CSI targets with an attractive remuneration and bonus based on achievement.
Previous experience or an automotive background can be advantageous however all candidates will be considered based on the traits required.
Opportunities for progression throughout a large team for ambitious individuals.
If this sounds like you please send in your CV with a cover letter attached outlining why this position would be suitable for you.
All applications will be handled in strict confidence and only short-listed applicants will be contacted.
