Company

North East GroupSee more

addressAddressHampstead Gardens, SA
CategoryAccounting & Finance

Job description

Built from the ground up over a quarter of a century and backed by family values, we’re the one-stop auto shop that goes above and beyond for our customers.

That’s the Northeast experience.


About the role

As a Service Advisor at Adelaide Isuzu, Hampstead Gardens, you will play a vital role in delivering customer service excellence to our valued customers when they bring their vehicles in for Servicing, Diagnostic and Warranty repairs. You will be organising service bookings and liaising with customers, while working closely with the workshop and parts departments.

Day to day you will: 
 

  • Actively listen to our Customers to gather and provide clear information to the workshop
  • Quote customers on vehicle services and repairs
  • Ensure customer bookings are scheduled in accordance with available workshop hours
  • Work closely with the Workshop Managers to ensure service levels are met
  • Interpret requests for parts
  • Proactively communicate and update customers throughout the day
  • Upsell beneficial products and services based on the customer's needs
  • Manager daily administration tasks including processing repair orders, invoices, payments and actioning warranty claims


You will form part of a highly skilled & professional team and will be provided with ongoing training and support to ensure your success in this ever evolving, and exciting industry.

About you

You are a true customer service professional, always striving to ensure you deliver the ultimate experience in each and every interaction.  You excel while working in a team environment due to your exceptional communication, organisational and time management skills.  

Ideally you have experience working in a dealership environment or the automotive industry, and have the ability to explain the value of services and repairs to customers.

You will have:  

  • A current Drivers License
  • Basic computer skills 
  • Experience with Dealer Manager Systems (DMS)
     

About Us

Established in 1995, the Northeast Auto Group are a national award-winning automotive retail and service organisation who employ over 500 people in South Australia, Victoria, Queensland and New South Wales.

We are quickly becoming the largest seller of trucks in South Australia. We deliver a full-service experience to the industry through our multiple business units to provide the best service and solutions to our customers. Our group of companies include an Engineering and Manufacturing division, Parts, Service and Repair centre, Agricultural and Construction Equipment Solutions, Iveco, Isuzu and other franchises. 

We are a high-performance business. Our success is built on hard work and skillfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile and we always deliver.

Ready to make the move? 

Accelerate your career and apply now.

*Please note that as part of the recruitment process you may be asked to undergo various pre-employment checks, such as Work Entitlements Check, National Police Check and Pre-Employment Medical

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

In order to maintain a safe work environment and comply with legal regulations Northeast East Auto Group conducts random drug and alcohol testing as part of its employment policies.

No agencies please.

Refer code: 2250182. North East Group - The previous day - 2024-05-23 08:15

North East Group

Hampstead Gardens, SA
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Service Advisor

Business Advisor (Marketing Services) - Adelaide SA

Thryv

Adelaide, SA

7 hours ago - seen

Claim Service Suppliers Senior Advisor

Allianz

Adelaide, SA

7 hours ago - seen

Service Advisor

Excellence In Motoring Group

Mile End, SA

9 hours ago - seen

Saudi National - Service Advisor | Automotive | Body & Paint | BYD, Riyadh

Al Futtaim Private Company Llc

South Australia

a week ago - seen

Service Advisor

Port Lincoln Prestige Automotive Pty Ltd

Port Lincoln, SA

a week ago - seen

Audi Service Advisor

Solitaire Automotive

Mile End, SA

a week ago - seen

Service Advisor

Cmi Hino Adelaide

Regency Park, SA

a week ago - seen

Service Advisor

South Central Trucks

Wingfield, SA

a week ago - seen

Parts and Service Advisor

North East Group

Whyalla, SA

a week ago - seen

Service Advisor

Dave Benson Caravans

Kilburn, SA

a week ago - seen

Technical Advisor/Customer Service

Heatlie Engineering

North Plympton, SA

a week ago - seen

Service Advisor

Cmg Adelaide

Mile End, SA

a week ago - seen

Customer Service Advisor

Westpac Bank

Modbury, SA

a week ago - seen

Safety Advisor | FIFO

Agile Mining Services

Coober Pedy, SA

3 weeks ago - seen

Automotive Customer Service Advisor

Australian Motors Group

Adelaide, SA

3 weeks ago - seen

Service Advisor

Northpoint

Prospect, SA

3 weeks ago - seen

Car Service Advisor

Barry Maney Group

Mount Gambier, SA

3 weeks ago - seen

Service Advisor

Cmv Group

Christies Beach, SA

3 weeks ago - seen