Service Branch Administrator, Nsw

Who we are:

Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and innovation.

As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers’ vital applications run continuously, perform optimally, and scale with business needs.

Why Join Us?

• Meaningful and Fulfilling Work
• Inspiring and Caring Leaders
• Global Talent Center
• Recharge Your Potential

Responsibilities:

• Receiving and dispatching of parts and goods in Oracle
• Raising of jobs in Oracle as supplied by the Service Operations Manager and Supervisors
• Costing of jobs when completed to ensure revenue streams are constant for the branch
• Manage expense forms and leave forms for the branch ensuring they are presented and processed by the Operations Manager in a timely manner
• Receipting and reconciling of all Supplier and Sub-Contractor invoices forwarding to Head Office for payment
• Check FSR’s and Warranty Claim forms for accuracy and completeness before sending to Head Office
• Maintenance of stationary, computer and photocopier supplies for the Service team within budget confines
• Filing and general clerical / administration duties as needed
• Ensure all work is done promptly and presentation is of high standard at all times to promote and maintain Vertiv’s quality image to customers and suppliers
• Any other duties as deemed necessary in order to ensure a smooth operation in Services
• Coordination of Client Purchase Orders for all after-hours Service calls
• The raising of EPOs for Customer Engineers
• The collation & administration of timesheets for the review of the Service Operations Manager prior to forwarding to Payroll

Requirements:

• 2 – 3 years administration experience
• Proficiency in Microsoft Office applications
• Customer-centric
• Strong communication skills
• Interpersonal and relationship management skills
• Attention to detail
• Prioritisation capability
• Time management skills
• Team player 
• Well organised