Branch Administrator

Branch Administrator - Mudgee

About the business

Chill-Rite Refrigeration and Air Conditioning is a leading commercial air-conditioning specialist. 

Open since 2007, we have grown to become the biggest air conditioning company in the Greater West, providing the best installation, service and support available this side of the Blue Mountains and into the Hunter region.  

We are a family-run business specialising in the sale, installation and repair of all the leading brands in air conditioners, evaporative cooling, split systems, gas ducted heating and ducted refrigerated heating and cooling. 

We are proud of our 85 strong workforce.

About the role

We are seeking a Branch Administrator for our Mudgee office. This role will provide support to our Branch Manager by providing efficient and industry leading customer service in a supportive team environment.

Working closely with our Branch Manager to achieve team goals, your dedication to customer service and administration experience will be highly valued. You will be an active learner, with a can-do attitude, willing to take on new challenges assisting our experienced team meet the challenges of providing timely and professional service to our clients, including critical infrastructure.

Essential Skills Required

Proven ability to achieve in an adaptable work environment

Demonstrate strong interpersonal and teamwork skills

Strong communication skills and attention to detail

Strong time management skills with an ability to work with competing deadlines

Excellent computer skills

Ordering parts as required and following up with suppliers for delivery

Assist with daily monitoring of any jobs that require follow up and identifying what is required to complete the job

Assist with daily scheduling and coordinating of service work as required

Respond to customer enquiries within a timely manner as required

Assist with managing customer work orders

Daily invoicing of service jobs

Benefits and Perks

In return, you’ll be rewarded with:

An attractive remuneration package

Monday to Friday work week

Part of a dynamic team of great office staff and technicians who support each other every day

Ongoing support in training and opportunities for career progression

Skills and Experience

We are looking for someone who has demonstrated strong administration ability in a fast-paced and customer focused environment.