Service Coordinator

Full-time Service Coordinator role in Cronulla with work from home flexibility.

Your new company 

Your new role will be amongst one of Sydney’s leading industrial companies that rise above in the market due to their rewarding environment to develop your career, whether you are starting out or an experienced professional. This company has a diverse workplace, with the opportunity to gain experience in a wide range of construction, fitout, refurbishment, reactive and planned maintenance services. This company is in Cronulla with flexible work from home. You will be part of a thriving and supportive culture where teams are encouraged to collaborate and share ideas in a supportive environment. This is a role where you will be responsible for the management, coordination and delivery of all preventative ad reactive facility maintenance work to a range of clients nation-wide. Much development potential is available in this opportunity.

Your new role 

• Coordinate and manage the delivery of facilities maintenance services for our retail banking and petroleum clients
• Monitor, control and manage work orders and job requests to meet customer expectations and internal KPI’s
• Respond to reported maintenance issues and coordinate efficient and effective responses
• Manage facilities maintenance services, which encompasses HVAC, electrical, plumbing, carpentry, ad hoc support and all related admin services
• Maintain strong customer relationships through regular meetings and communications
• Receive and manage incoming calls accordingly
• Assist with processing of quotations
• Maintain and manage accurate data in the Modus database; TSM
• Compile client reports and distribute them to key stakeholders

What you'll need to succeed 

• Proven experience in a similar role within facilities maintenance, property, real estate, logistics or similar
• Exceptional communication, multitasking, organisation and time management skills
• Friendly and sociable personality
• High level of attention to detail
• Intermediate computer skills (MS Word, MS Excel)
• Proven experience meeting & exceeding KPI

What you'll get in return 

• We believe in work-life balance and ensure all our teams are well looked after. None of those crazy expectations in hours. 
• Competitive market salary, annual reviews, STI bonus, extensive referral bonus scheme, overseas holidays and flight centre vouchers. 
• Welcome kits, well-being days, community days, EAP programs, diversity and inclusion training, group company discounts, community give back and participation. 
• Paid parental leave, kid’s sports vouchers, family fun picnic days, flexible working hours, kid’s competitions. 
• Birthday leave, loyalty leave, purchased leave, rewards platform.
• Structured inductions, individual and team L&D programs, study leave, mentor programs and 24/7 online learning platforms. 
• Fun Fridays, trade days, social events, run club, morning teas, lunches, team dinners. 

What you need to do now 

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to Kelsey Irving at *************@hays.com.au, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.