Service Coordinator - Registered Ndis Service Provider

Just Living is a proud South Australian owned and operated registered NDIS Service Provider providing community and social supports as well as short and long term Supported Independent Living (STA & SIL) accommodation to South Australians.

Our passion is people, both the participants and the people that support them. It is our goal to support our participants needs, aspirations and individual preferences, while ensuring choice and control is maintained within their lives.

In this key role of Service Coordinator, you must have a passion for people, want to continuously improve the quality and competence of service delivery by the team to all supported Participants, have the capability to confidently lead conversations, have determination and ambition to succeed, be organised, and use initiative and role model best practice!

You have the opportunity to work with an enthusiastic, dynamic team in service provision excellence, determined to improve the quality of life of all participants! You will be part of a high quality organisation that positively and constructively provides meaningful outcomes!

Core responsibilities of the Service Coordinator role include:

• Support, coach, train, mentor teams to build capacity and competence in the provision of Participant-centred supports and service delivery
• Identify and proactively resolve operational challenges as they occur
• Build and lead strong, collaborative relationships with internal teams, Participants, stakeholders, government agencies, allied health professionals, Support Coordinators and other parties
• Lead a service delivery culture centred around continuous improvement
• Ensure all service delivery to all Participants meets NDIS guidelines, industry codes and is compliant with relevant laws
• Be involved with the intake process of new Participants and ensure the delivery of supports meets all relevant stakeholder requirements
• Work closely with all Participants and Support Workers to ensure that supports align with Participant desired outcomes and NDIS plan
• Be responsible and accountable for service delivery of all Participants

Core requirements of the Service Coordinator role include:

• Qualification in Disability Support, Community Health, Mental Health or relevant discipline, or well developed experience in a Service Coordinator role within the disability sector
• Strong knowledge of NDIS guidelines, service excellence practices and industry codes
• Exceptional interpersonal, communication & people leadership skills – you’re a natural coach/leader who can lead, coach, train support team members to ensure they perform their best and deliver with excellence
• Demonstrated understanding and ability to deliver services to Participants with various needs
• Strong attention to detail, able to solution generate
• Passion for supporting people with disabilities with respect and trust
• Ambitious, growth-orientated, pro-active individual
• Effective problem solver and decision maker

 Essential requirements of the role:

• NDIS Workers Clearance (must have or be willing to get)
• National Police Check (must have or be willing to get)
• Working With Children Clearance (must have or be willing to get)
• Current CPR & First Aid Certification (must have or be willing to get)
• Covid 19 Vaccination Status
• Full unrestricted Driver’s license and vehicle fit for purpose

If the above sounds like you, and you have a strong desire to positively influence the lives of others, then you are encouraged to apply!