Service Delivery Manager

Green Light Worldwide are partnered with and assisting our client, a well-known, Australian professional services company, who are seeking Service Delivery Manager to assist in a long-term Defence project.
 
Our client is looking for candidates to work only 2 to 3 days per week for a 12 month contract.
 
Background
Three systems in scope, in a mission critical environment. Helpdesk, infrastructure project delivery and sustainment and other services.

Role Description

• Accountable for Service Delivery oversight. Service Delivery management plans and associated standard operating procedure creation. Reporting in alignment with contract obligations.
• Contract and scope management. Budget/financial management.
• A minor amount of Australian travel anticipated (travel expenses will be covered in alignment with Commonwealth policies)
• Willingness to be on-call out of hours for special events as an escalation.
• Experience / Certifications Required: +7 years commercial and contract governance experience +7 years consulting experience. Extensive ITIL experience. Experience in Government or private sector for Government.
• MILIS experience desirable

Please Note:

• You must be an Australian Citizen to Apply.
• You must also possess an active AGSVA NV1 or higher Security Clearance.
• The Consultant must be based in Canberra, WFH opportunity available.

 
If you would like to know more about this opportunity, please reach out directly to Tripjeet Matharu on *********@greenlightworldwide.com