AddressPermanent full-time role - Work from home! If you thrive on leading,
motivating, supporting, and developing others, this role is for you!
Overview
- Full-time opportunity - $73,539.80 per annum + 11% super
- Reduce your commute – work remotely from your home with all Information Technology equipment provided
- Fantastic opportunity to continue your career growth; step up and manage your own team
- Eligibility for Not-for-Profit salary packaging – increase your take home pay!
Why are we hiring?
It’s simple, we have a vacancy within our team and looking to attract some talent to lead, mentor and build our team of Support Workers that are based within the Illawarra & Central West regions to deliver services that delight our clients.
What will I be doing?
As a Service Delivery Team Leader, no two days are ever the same!
If you are someone who naturally assumes responsibility and professionalism, has well developed time management skills and can juggle a busy workload, then keep reading! We are looking for a Team Leader who can establish rapport with a diverse team of people, takes pride in building and leading a positive team culture, has strong computer skills and who can support and lead others through change.
As our next Service Delivery Team Leader, you can expect to be:
- Contributing to ongoing recruitment and orientation campaigns
- Undertaking regular team/individual check-ins
- Preparing and chairing team meetings (virtual and face to face)
- Upskilling teams through regular professional development training and communicating procedural changes
- Approving timesheets and leave
- Providing regular and tailored feedback to team members, including developing individualised performance development plans
- Monitoring a range of compliances (learning, policy, certificates and licences)
- Reviewing and managing client feedback and reporting through to management
- Participating and contributing to workshops, projects and monthly meetings
- Identifying opportunities for service improvement, championing innovation and change within the organisation.
- Celebrating achievements and the great work done by the team
What do I need?
- Certificate IV qualification in a relevant Community Care field or relevant leadership experience in the sector
- Located in the Illawarra region
- Previous experience managing and leading remote teams (min 20 staff)
- Demonstrated ability to communicate with a diverse audience and bring out the best in others
- Good organisational skills and ability to prioritise your workload in a changing work environment
- Strong computer and mobile technology skills
- Ability to work autonomously
- A preparedness to travel from time to time to facilitate face to face team meetings
- Current Drivers licence
- Current and satisfactory police check
Benefits for you
All of our employees are entitled to a range of benefits, including:
- Flexible and supportive work environment who value our workers and what they do for our customers
- Access to salary packaging options which means you pay less tax!
- Access to corporate partnership initiatives
- Work from home
- Professional development and career progression opportunities
- A safe and healthy workplace culture which promotes diversity, integrity and mutual respect
- Joining a team who are focussed on quality Service Delivery, nurturing a supportive and learning culture and a team who are always striving to do better.
A closing date of applies, however do not delay submitting your application addressing the “what do I need” criteria in your cover letter, as we assess applications as they are received.
integratedliving Australia values diversity and promotes understanding and inclusion of all people organisation wide.
Our workforce proudly reflects the local communities we live and work in and we actively encourage all applications
We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.
