Address
Form of work Sector
Information Technology (IT)
Job type
Full Time
Contact
0481 611 904
Email
blake@venditoconsulting.com.au
Location
Melbourne
Salary
60k/year - 80k/year
Reference
-
One of Melbourne's leading managed IT providers are expanding and looking for their next service desk support member to join the team. This role is fantastic for someone with an existing MSP background looking to join a fast paced and dynamic team with tangible career development opportunities.
The Position
In this position you will need:
At least 5 years experience in the MSP space!
Superhero Powers: Level 2 Service Desk Support candidates have the ability to swoop in and save the day for users who are experiencing complex technical issues. With their superior problem-solving skills, they can tackle even the most challenging IT problems with ease.
Detective Work: These candidates must possess excellent analytical skills and be able to investigate issues thoroughly. They must dig deep into technical issues, using their sharp senses to identify the root cause of the problem and solve it quickly.
Master of Communication: Communication is key in any IT role, and Level 2 Service Desk Support candidates are no exception. These professionals must be able to explain complex technical issues in plain English and make sure that users understand what they need to do to fix the problem.
Team Player: Collaboration is essential in any IT environment. Level 2 Service Desk Support candidates must work closely with their colleagues and other teams to ensure that issues are resolved quickly and efficiently.
Tech Guru: As a Level 2 Service Desk Support candidate, you must be passionate about technology and constantly keep up with the latest trends and developments in the industry. You'll be expected to share your knowledge with users, helping them to better understand the technology they're using.
What's in it for you?
This Level 2 Support position is the perfect opportunity for a smart, dynamic and technical individual looking to be part of something bigger. You'll be part of a team of innovative and collaborative professionals who are dedicated to providing exceptional customer service and pushing the boundaries of technology. With opportunities to develop your skills and grow your career, this position offers endless possibilities for those looking to make their mark in the tech world.
Salary is currently open for discussion ranging from $60,000 - $80,000 + Super + Incentives
What next?
Apply for the job now so we can have a discussion if this is the right fit for you. Even if it's not, we might have something that is better suited!
If you believe you have the experience we’re needing please press the APPLY NOW button or get in touch via email to Blake on blake@venditoconsulting.com.au or a private call on 0481 611 904
