Service Integration And Management (Siam) Lead And Subject Matter Expert (Sme)

Our Client, a large Federal Government Department requires multiple resources Service Integration and Management (SIAM) Lead plus Subject Matter Expert (SME) for contribution to the Department’s future Service Integration and Management approach and leading any subsequent approaches to market for these services.

The SIAM Lead will have:

• Significant demonstrated experience in implementing large scale Government ICT outsourcing arrangements, including experience in requirements development, tender evaluation, contract negotiation, and service implementation.
• Significant demonstrated experience in implementing SIAM services across large scale ICT delivery environments, including within Government.
• Demonstrated experience with service management and enterprise operational toolsets and solutions.
• Strong stakeholder engagement and change management skills to facilitate smooth transitions and minimise disruption.
• Ability to collaborate with technical and non-technical teams to identify gaps in strategy, delivery, and capability, resolve complex issues and seek consensus.
• The ability to lead relevant workshops and technical discussions to produce a consensus view or outcome.
• Strong written and verbal communication skills to effectively communicate to stakeholders, executive and technical staff. Ability to develop clear and concise documentation for inclusion in future approaches to market. The ability to clearly articulate requirements, expectations and outcomes is essential.
• The ability to present information and communicate expectations across conflicting priorities/workloads.
• Ability to work under pressure with close attention to detail. This includes the ability to plan, coordinate, and track the progress of various activities within agreed timelines.

The SIAM SME will have:

• Demonstrated experience in implementing Government ICT outsourcing arrangements, including experience in requirements development, tender evaluation, contract negotiation, and service implementation.
• Demonstrated experience in implementing SIAM services across large scale ICT delivery environment, including within Government.
• Demonstrated experience with service management and enterprise operational toolsets and solutions.
• Strong stakeholder engagement and change management skills to facilitate smooth transitions and minimise disruption.
• Strong verbal and written communication and documentation skills. The ability to clearly articulate requirements, expectations and outcomes is essential.
• The ability to present information and communicate expectations across conflicting priorities/workloads.
• Ability to work under pressure with close attention to detail. This includes the ability to plan, coordinate, and track the progress of various activities within agreed timelines.

To apply for these 12 + 12 month SIAM contract opportunities at Millennium Digital Consulting please apply before the closing date 26/02/2024.