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Form of workEscape the hustle of city driving and experience the true beauty of Mercedes-Benz on our coastal roads. With award-winning facilities and a dedicated team, we're committed to providing an unparalleled ownership journey for our customers.
The Service Manager oversees the high volume, fast-paced Service Department teams in a professional, efficient manner while at all times promoting a positive brand image. Previous Dealership Service Management experience is essential.
Key responsibilities:
- Ensure exemplary customer service is consistently delivered by motivating and guiding the team.
- Drive workshop efficiency and productivity while meeting KPIs through innovative leadership.
- Maximize revenue by leveraging expertise in fixed operations and warranty operations.
The successful applicant will possess:
- Proven leadership skills and a passion for delivering outstanding customer service.
- Thorough knowledge of automotive service operations and attention to detail.
- Experience leading teams in high-volume sales/service environments.
- Competitive remuneration package with performance bonuses.
- Access to a multi-national company network for career advancement opportunities.
- Top-of-the-line Employee Assistance Program with comprehensive support services.
Here is why you should join Australia's largest automotive retailer:We are Australasia's largest and most dynamic automotive retailer, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.
We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts.
Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Women are encouraged to apply.
