Address
Form of workVolkswagen Taringa is seeking a highly experienced & dedicated hands-on Service Manager with a person-centred approach to lead our Service Department. Someone who can inspire a team, give and receive feedback, demonstrate accountability and respect and value relationships with our internal and external stakeholders. In your role as Service Manager, you will be supported by a consistent team, who share your dedication and passion.
Along with your refined people management skills, you will be approachable and competent in performing well under pressure. You will be a strong advocate for our Company Values & known for executing strategies that deliver high returns.
You will demonstrate expertise in developing innovative ways of driving our business to the next level, while enhancing the customer experience and exceeding Service KPIs. You will personally lead Service training and team development with high energy and charisma.
What we are looking for:
- Experience as an Automotive Service Manager is essential for success in this role
- Previous Prestige Experience is an advantage
- Knowledge of dealership Pentana DMS systems is an advantage
- A strong business acumen
- Proven leader with a mindset focused on our customers, staff engagement & exceeding KPI’s (customer, financial, OEM & internal)
- A hands-on, proactive presence, that encourages and motivates their team
- Maximisation of productivity & efficiency
- Commitment to driving robust processes and managing change
- Exemplary communication and proactive customer service
- Someone who can deliver Excellence to our Customers
- Ability to prioritise and manage your time
The benefits of working with us:
- Supported by our Industry Expert Group Service Manager
- An attractive salary package based on experience
- Generous Incentives and bonus structure
- Maintained Company Vehicle with a fuel card or Car Allowance
- Support from a dedicated and professional team
- Ongoing brand training
- Employee Assistance Program
- Novated Leasing and Vehicle Subscription offers
- Discounted Finance and Insurance
- Employee Purchase Policy
- Discounted Health Insurance
- Parental Leave Support Payment
Here is why you should join Australia’s Largest Automotive Retailer:
At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across 33 car brands & 300 dealerships within Australia & New Zealand, and a footprint in every capital city - there are endless opportunities for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility
