Service Manager

Are you an experienced Service Manager or Assistant Service Manager looking to take the next step in your career? 

South Yarra Volkswagen is looking for a passionate Service Managerto join and help lead our dynamic service team. 

The successful candidate will have a proven track record of providing excellent customer service, and achieving sales targets and KPIs.

The Role

As this is a customer centered role, there is a focus on delivering a high level of customer service to our valued customers. The successful applicant will have experience as a Service Manager or Assistant Service Manager.

Reporting directly to the Service Manager, you will provide customers seamless service that exceeds their expectations.  This full-time, hands-on position is a perfect opportunity for an individual who is passionate about people, cars and their own development.

 Service Manager responsibilities include but not limited to:

• Oversee and drive the daily operations of the Service Department.
• Leading and training the Service Advisors and Workshop team.
• Ensure Service Department provides exceptional customer service by developing lasting relationships with our customers.
• A focus to achieve internal and external targets
• Ensure that all paperwork is completed to the required standard.
• Ensure compliance with all group and stakeholder required policies and procedures.

The ideal candidate will have the following attributes/skills:

• Previous experience as a Service Manager or Assistant Service Manager.
• Strong and proven leadership skills.
• Exceptional written and verbal communication skills.
• Proven track record of achieving sales targets and relevant KPI’s
• Ability to encourage and train your team to provide an exceptional customer experience.
• Leads by example
• Self motivated
• Well organised
• Attention to detail
• Neat and tidy appearance
• A current driver’s licence is required

What we offer our Team in return:

• The opportunity to work with a world-leading brand.
• Attractive remuneration package with bonuses
• Ongoing World recognised manufacture based training program
• Ongoing internal training and career opportunities
• Supportive Management team
• Opportunity to become part of our fantastic team environment

About us:

Launic Motor Group is a family owned business that has been operating as a Volkswagen Dealer since 2002. Over the years our Group has grown and expanded to now operate multiple Volkswagen & Skoda sites located all over Melbourne. 

LMG - Our Brands, our business has chosen to align itself with the Volkswagen Group of companies. Volkswagen Group is one of the world's leading automobile manufacturers and is now home to some of Australia's most recognisable brands including Volkswagen Commercial Vehicles and Skoda.

LMG Locations, we are located in the Melbourne suburbs of South Yarra, Richmond, Essendon and Ringwood.

Working at LMG not only provides tremendous opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.  We pride ourselves on the ability to train our staff in an effective manner in order to prepare them for further career opportunities and future promotion.

If this sounds like the role for you to drive your career to great heights with a fantastic organisation, APPLY NOW!! We are interviewing candidates for an immediate start!

LMG is an equal employment opportunity employer. We encourage applications from all diverse backgrounds.

To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.

Please Note: Successful applicants will be subject to a satisfactory criminal history check.