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Form of workJoin Our Team as a Service Manager!
Are you passionate about delivering top-notch service and ensuring customer satisfaction? Do you thrive in a dynamic, fast-paced environment? If so, we want you to be a part of our team at SEM Windows!
About Us:
SEM Windows is a leading supplier of high-quality aluminium windows and doors, committed to providing exceptional products and services to our valued customers. With a focus on innovation, craftsmanship, and customer satisfaction, we have established ourselves as a trusted name in the industry.
Position: Service Manager
Responsibilities:
- Oversee the service department and ensure efficient operations
- Coordinate service requests and allocate resources effectively
- Liaise with customers to address their needs and resolve any issues promptly
- Manage a team of service technicians, providing guidance and support as needed
- Implement quality control measures to uphold our standards of excellence
- Collaborate with other departments to improve processes and enhance the customer experience
- Keep abreast of industry trends and developments to inform decision-making
Requirements:
- Proven experience in a similar role, preferably in the aluminium windows industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal abilities
- Problem-solving mindset with a focus on delivering solutions
- Detail-oriented with a commitment to quality
- Knowledge of aluminium windows and doors
Why Join Us:
- Competitive salary and benefits package
- Opportunity for career growth and development
- Dynamic work environment with a supportive team
- Chance to make a meaningful impact in a growing company
If you are ready to take on a challenging yet rewarding role as a Service Manager and contribute to our continued success, we want to hear from you! Please submit your resume and cover letter to *****@semwindows.com.au
Join us in shaping the future of SEM Windows and delivering excellence in service to our customers!
