Service Manager

Well known and established heavy vehicle dealership

We have a great opportunity going in Toowoomba, Queensland. It is for a Service Manager in a truck dealership for a company that is well respected in the area whilst additionally servicing rural towns west of the area.
The Role
Controlling the operation of the Service Department, generating profit, monitoring staff performance - efficiencies, productivity. Providing leadership and mentoring your team. Furnishing new business and protecting existing clientele - maintaining high customer satisfaction & retention. Marketing the business to ensure growth whilst controlling expenses.
The Company & Location

Located in the heart of town, the dealer is convenient to all and in their extensive showroom display a quality range of new trucks and agricultural equipment.
Known as the Garden City, it is said to be a great place to raise a family, country charm, growing more than ever before. There are several schools to choose from and hospitals and shopping facilities are plenty. As a result, there is everything you need but without the busy city traffic congestion.
Situated 1 1/2 hours from Stanthorpe, 2 hours from the Gold Coast, three to the Sunshine Coast - this is an ideal location to settle with family, be close to these areas for a quick escape. You do not have the traffic hassles like those who commute daily to and from Brisbane. The area has around 170,000 residents. The company operate five truck and equipment dealerships across Queensland & Northern New South Wales. The dealer has been around for several years and has continued to expand throughout sales, service and parts with both brands and staffing. Dedication to putting their customers first and on-going training & support to their staff being top priority.
Role Responsibilities & Competences

• Previous Service Manager experience in the automotive industry is preferred, heavy vehicle/ large fleet dealings
• Effective time management & communication skills,
• A strong focus on providing exceptional customer service.
• Auto IT DMS experience/knowledge - an advantage
• Commitment to exceed customer expectations
• Attention to detail and highly structured
• Ability to develop and mentor your team whilst motivating and driving team performance
• Able to monitor performance & implement performance management where required
• Superior mentoring abilities, coupled with the ability to effectively delegate
• Commitment to safe work practices and adherence to WHS legislation
• Ability to read/comprehend financial reports of the department, recognize issues, investigate & rectify
• Excellent work ethic and time management skills
• Ability to build relationships with internal and external stakeholders
• Preference of holding a HR License (Forklift license will also be viewed favourably)

An attractive remuneration package consisting of retainer, commission, super, car, fuel and phone is on offer! For further information please contact Jackie Vella on 0480 002 345 quoting reference number AJ7342 Resumes can be forwarded by email to jobs@autorecruit.com.au.