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As a Service owner Personal Loans in the Consumer Finance LOB, the successful candidate will be responsible for developing the strategy, design, management and performance (including P&L ownership) of Personal Loans products through the end to end lifecycle. The Personal Loans products include secured, unsecured and Flexiloan (variable revolving line of credit). This position is vital to the portfolio of Personal Loans products and Personal Finance, ensuring they are compliant, profitable, work for customers and perform within our risk appetite. Critical to the success of the is developing an innovative strategy for Personal Finance which is thought leading in a competitive existing landscape. The ability to act in a run and change environment ensuring existing product suite is delivering on profitability, governance and customer best interest whilst being a visionary creating an innovative product roadmap for Personal Finance.
Key Responsibilities Include:
- Innovation and creativity to create the products of the future for Personal Finance.
- Developing the Personal Loans/Personal Finance strategy, including unique product propositions that are desirable to key target markets.
- Managing new and existing products through the end-to-end Product lifecycle, including financial performance (P&L) and product governance.
- Setting a clear vision and strategy with the Strategy & Planning squad and building a high- performance culture.
- Ensuring product compliance with regulatory and legal frameworks.
- Leading the implementation of initiatives (and supporting others) to drive success as “one team”.
At Westpac, we're going through significant changes, and this is an exciting opportunity to work closely with us through the next phase of transformation. You'll play an important part in driving the future of a business that has been around for over 200 years and in return, we'll support you in the development of your career. With continuous opportunities to learn and grow in an inclusive environment backed by a fantastic team of passionate and knowledgeable people, you'll be empowered to thrive with us.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.
What do I need?
- Innovation and creativity, predicting the future needs for Personal Finance.
- Ability to manage the day to day at a detailed and meticulous level whilst creating the vision and roadmaps for the future.
- Ability to run and change
- Significant product management experience preferably from consumer lending
- Customer centricity
- High level of accountability and ownership
- Exemplary leadership skills with demonstrated stakeholder influencing and collaboration skills
- Proven track record in delivering strong business outcomes
- P&L management desirable
- Proactive governance and regulatory risk management
- Team management and leadership
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth and insurance benefits.
How do I apply?
To submit your interest in this position please click the APPLY button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email
