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Form of workA fantastic opportunity to join the Healesville Toyota team as a Service Receptionist has opened up - join us now and enjoy continued growth and an awesome team!
To succeed in this role, you will be a people person first and foremost! Second to a people person you will have a great attention to detail, be good with computers, good with numbers and a great communicator! We will teach you the rest! Experience in a dealership or independent service department will be highly regarded but not necessary.
What's in it for YOU?
- Competitive Salary Package
- Employee Assistance Program
- Birthday Leave
- Friday Team Lunch
- On the job training
- Supportive management and a vibrant, fun work environment
- Ongoing career opportunities
- Permanent Full-time Position
The Role…
- Book and quote customers for their servicing or repair needs - face to face, on the phone and online.
- Meet, Greet and Check-in our service customers when they arrive.
- Arrange loan vehicles for customers.
- Drop off and pick up customers and/or their vehicles as required.
- Liaise with Workshop Manager and vehicle cleaners to ensure that customers expectations are met - even exceeded!
- Quote and sell additional work required when reported to ensure our customer's vehicle remains safe and reliable.
- Maintain customer database records with a high level of data accuracy.
- Invoice work for customers, take payment and wave them goodbye!
You…
- Are a people person first and foremost.
- Are willing to learn systems and processes.
- Are able to move quickly and adapt to change.
- Have a great understanding of computers and are able to learn new software quickly.
- Have a current drivers license.
- Might have experience in customer service, vehicle servicing, as a service advisor, in vehicle dealerships or even hospitality!
If you are looking for a rewarding challenge and a great team to work with, email your cover letter and resume by clicking Apply Now or contact Negin Hudson, on 0458 836 *** to arrange a confidential chat.
Please note: Healesville Toyota is an Equal Opportunity Employer that embraces and values equality, cultural diversity and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.
