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Form of workThe Ascott Limited (Ascott) is a member of CapitaLand Investment (CLI), headquartered and listed in Singapore. Ascott has become one of the leading international lodging owner-operators, with more than 900 properties in over 200 cities spanning more than 40 countries across Asia Pacific, Central Asia, Europe, the Middle East, Africa and the United States.
The company’s serviced apartment, coliving, and hotel brands in Australia include Citadines, lyf, Oakwood Premier, Quest and Somerset.
The newly built Citadines on Bourke Melbourne now seeks an enthusiastic, experienced, and dedicated person to join the Front Office team as Guest Services Officer. The successful candidate will join a tight-knit, supportive team.
In this role, you will be responsible for:
- The check-in and check-out of our guests
- Attending to guests' requests and managing their accounts
- Providing information to our guests on services and local Melbourne attractions
- Administration associated with the Front Office department
Ideally, you must have:
- Previous experience in customer service
- Strong knowledge of the Melbourne CBD
- Excellent communication and interpersonal skills
- Outstanding personal presentation
- Attention to detail
- Availability to work a 7-day rotating roster
In return, you will:
- Staff awards and anniversary gifts
- Be encouraged to develop your career
- Be a part of the world's largest Serviced Residence Company
If you meet the above criteria and are passionate about customer service, we encourage you to apply.
The Ascott Limited is a member of CapitaLand. It is one of the leading international lodging owner-operators with more than 700 properties in over 170 cities spanning more than 30 countries across Asia Pacific, Europe, the Middle East, Africa, and the USA.
Its portfolio of serviced residence and hotel brands includes Ascott, Citadines,Citadines Connect, Somerset, Quest, The Crest Collection, lyf and the Tauzia portfolio of brands.
www.discoverasr.com
