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Form of work Roster Coordinator | Full Time | Central Coast/Hunter
Full time office-based role in Morisset
Empower older people to stay at home
Competitive salary + Not-for-profit tax free benefits
About the role
As a Roster Coordinator (Service Scheduler), you will be supporting the provisioning of efficient delivery of home services across Central Coast/Hunter. You will provide the highest quality customer service, consistent with Baptist Care’s service scheduling principles.
A typical day includes:
Rostering services for care workers to meet customer needs, worker skill level and availability, maximising best fit for the customer and business
Allocating work to care workers in a timely manner according to their skill set and geographical location
Ensure that all services are covered and workers are fully utilised minimising overtime and downtime
Roster day to day urgent situations as they arise in a timely manner
At BaptistCare, we empower our staff by offering a supportive work environment, training opportunities and financial benefits including salary packaging and stability working for an industry-leading provider
About you
You are a born communicator with high organisational skills committed to deliver an exceptional customer service.
To be considered, you will need:
Proficiency in the operation of customer databases and Microsoft Office suite of applications.
Experience in a similar role within Aged Care/Health Care setting is advantageous as is a flair for problem-solving
Outstanding organisational skills with the ability to effectively manage your time
High attention to detail and ability to multitask
Demonstrated ability to work under minimum supervision and as part of a team
Exceptional communicational and interpersonal skills to support clients, their families, employees and key stakeholders
If you have a warm and friendly nature, a high regard for life, health and wellbeing, and genuinely enjoy helping people, then you’ll be perfect for the BaptistCare team.
About Us
People enjoy working at BaptistCare because they love what they do and the communities we help. With us you can deliver life-transforming care, create a career you’ll love, and join a team who make a difference. Our 4000 staff are our most important resource and we take you and your career seriously. We want to provide you with a working environment and culture that supports you in your career journey and growth.
Apply now!
Successful applications will be subject to a police background check
