Address Agency Purpose
The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.
The AEC’s values and commitments
The AEC values and commitments are an essential component of our operating environment and frame how AEC staff work. The AEC's focus is on electoral integrity through the values of quality, agility and professionalism.
The Team
The current vacancy is for a Service Support Officer located in the Hinkler Divisional Office, Bundaberg Queensland, supports the Team Leader and works alongside a small dynamic team.
Staffing rapidly expands during the delivery of federal electoral events to help manage the increased workload around risk management, fast-moving project work and logistical activities, media, and public scrutiny. Being part of the team at during an electoral event involves contributing to and leading key projects within short timeframes and in a complex, high-pressure environment.
The Opportunity
We are seeking a versatile and energetic person to undertake a range of administrative functions in the areas of enrolment, election planning and delivery.
Service Support Officers provide frontline client services to the public, including answering enquiries on and assisting with electoral enrolment and may also include processing special categories of enrolment. During an event you may be required to supervise a small team as well as provide training to aid in the delivery of planned activities.
Service Support Officer positions are part time during core business periods and move to full time during an electoral event. During an electoral event, you could be required to do overtime on weekends and public holidays.
To excel you'll have:
Resilience and positivity with the ability to respond and adapt to changing operational environments.
The ability to communicate, collaborate, negotiate, and sustain productive relationships with team members and key stakeholders to achieve project and agency goals.
A strong commitment to working harmoniously within a team to achieve positive results and support the AEC’s strategic direction.
Ability to achieve results in accordance with agreed priorities, policy parameters, and time and budget constraints.
A high level of integrity and motivation with the ability to make evidence-based and effective decisions.
Eligibility
AEC employees must be Australian citizens.
Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
Applicants are required to consent to, undergo, obtain and maintain a character clearance.
Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.
