- Design, configure, develop, troubleshoot and implement baseline and custom applications to enhance the platform.
- Manage the platform to ensure stability and implement architectural changes when necessary.
- Scope, design, development and implementation activities across client projects to deliver ServiceNow based solutions.
- Provide comprehensive architecture for ServiceNow applications.
- Ensure seamless integration, robust security, and optimal performance.
- Collaborate with stakeholders and developers to deliver high-quality solutions.
- Customize and configure the ServiceNow platform, creating and modifying forms, workflows, and applications.
- Integrate ServiceNow with other systems, databases, and applications.
- Understand and apply ITSM processes and best practices.
- Strong familiarity with ITSM or HRSD or GRC processes and best practices.
- Proficient in configuring and customizing the ServiceNow platform.
- ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist or other ServiceNow certifications
- Experience in managing or participating in ServiceNow implementation projects.
Senior Consultant
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