Showroom Manager

Position

Since 1935 Radio Parts has always been passionate about electronics. We also have a passion for developing great people. We are seeking a dynamic, customer-oriented Showroom Manager to join our team. If you are enthusiastic about all things technology and electronics, this is a Full-Time Position (40 hrs per week).

As the Showroom Manager, you will:

• Build and develop a strong team, fostering a high-performance work environment. 
• Recruit, interview, and select qualified candidates to build talent succession.
• Coach, train, and motivate your team through on-going sales, customer service and product knowledge building. 
• Ensure the store meets or exceeds sales goals.
• Ensure your team provides an exceptional customer experience.
• Ensure store day-to-day standards are met and maintained – visuals, cleanliness, signage, safety.
• Manage store operating procedures – inventory levels, cash control, minimising loss.
• Build and maintain relationships with your team, our customers and suppliers. Collaborate with other departments to problem solve and create flows for new ideas.

Your Experience and Qualities:

• Have experience in retail management, ideally electronics, technology and/or speciality retail.
• Are a results-oriented, influential leader who loves to coach, mentor, motivate, inspire and help grow your team to meet and exceed goals.
• Are passionate about customer service and enhancing our customers’ experience and are not afraid to go above and beyond to exceed a customers’ expectations to close a sale.
• Are an agile leader and can think on your feet – you’re comfortable with flexing your schedule and prioritizing to ensure business goals are achieved.
• Have excellent communication, organisation, and leadership skills.
• Have an ability for identifying talent, creating a team, and training, developing and retaining great people.

You will love working at Radio Parts because:

• We love to promote internally and offer career development opportunities throughout the business.
• We offer a generous discount on some of the biggest brands in the AV market like Yamaha, Bowers & Wilkins, Sonos, Marantz etc.
• We conduct extensive, ongoing product training sessions from our big brand suppliers.
• We believe in autonomy and reward you for taking initiative
• We have a smart, experienced leadership team that are open to fresh ideas. 
• Cheap onsite staff parking close to Victoria St, Queen Victoria Markets, and public transport.
• Relaxed working environment in a family owned and operated business with a unique and inclusive culture.
• Your roster includes one RDO per month to do whatever you choose!

Employee Testimonials:

“I love my work and find it interesting and challenging – I have a variety of tasks and responsibilities that teach me something new and make me feel more engaged and fulfilled.” – Anja / Accounts – Employee for 20 years

“Staff sale discounts are amazing!” – Nik / Showroom - Employee for 8 years

“Friendly atmosphere in a long-term family company with family values, not just selling products but selling solutions.” – Leon / Purchasing – Employee for 40+ years

“Great people… the best people in fact!” – Damo/Showroom - Employee for 17 years

Who is Radio Parts?

With nearly 90 years of industry experience, we have established a loyal customer base and a reputation for exceptional service.  We pride ourselves on our specific product knowledge and our aftercare service. From the warehouse to our showroom, we carry over 10000 diverse and constantly changing products to suit our customer’s ever-changing needs.  Our focus on technology and product advancement shows our commitment to developing our products and people over the next 90 years! 

Employer questions

Your application will include the following questions:

• Do you have a proven track record of sales?
• Do you have management experience?
• Which of the following statements best describes your right to work in Australia?