Showroom Manager

About the business:

EvaKool's mission is to provide the best outdoor cooling products for exploring our great country.  We are the largest Australian manufacturer of 12v refrigeration products and have been keeping outdoor adventurers' food and drink cold since 1994.  

The role:

We are seeking a Showroom Manager, a high caliber retail management and customer service professional.

Reporting to our national customer service leader, you'll be responsible for our Collingwood flagship store and dealing with EvaKool's customers, agents, retailers, wholesalers and service agents. 

This role is based at our flagship store in Collingwood, VIC.

Key Responsibilities:

• Manage the operation of our new flagship store in trendy Collingwood
• Support the national customer service team customer sales, product queries, and warranty database
• Represent EvaKool at local and national industry events
• Support the Sales and Marketing team as required
• Assist with special projects and reporting
• Identify opportunities for improvement 

About you:

Your background includes:

• Full unrestricted Australian working rights
• Excellent retail experience, ideally in branded products
• Call center and customer service experience
• Self-starter and solution driven
• A customer service and sales orientated approach
• High level computer skills including proficiency in Microsoft Office 
• Be able to prioritize and think on your feet
• Strong administration skills and attention to detail 
• Ability to work as part of a team, but thrive on autonomy

Culture and benefits

• Join a well-established and respected Australian brand
• Be part of a growing Australian manufacturing business with the best 12v refrigerators in the business
• Make our flagship store your own and represent EvaKool in the market
• Experienced and supportive managers