Social Media & Content Coordinator

ConfidenceClub

We have a vision to eliminate the burden of managing incontinence through products and experiences that are easy, positive, and preferred.

Founded in 2016, ConfidenceClub has transformed the way people with incontinence (or their carers) shop for continence aids, delivering products discreetly and directly to their door.

Our level and quality of customer service and top-quality products are what set us apart. We are dedicated to making sure the millions of people with incontinence feel empowered, comfortable and confident.

We want everyone in the incontinence community to experience the ConfidenceClub difference because we know that once they do, they’ll never turn back!

There’s so many new ventures in the works for us, including launching into France in the coming months, plus the roll-out of a new brand. It’s such an exciting time to be joining the team!

As Social Media & Content Coordinator, you will be involved in the day-to-day management of ConfidenceClub’s organic content, as well as bigger-picture projects and launches.

You’re a creative Social Media and marketing enthusiast who knows how to produce content that makes us stand out in the crowd. 

You have a keen interest in using AI tools to enhance the stories you tell and ensure efficient output of content. 

Your responsibilities will include:

• Using AI to create and edit SEO-optimised blog articles 
• Using AI to translate content from English to multiple languages
• Ideating, creating and scheduling Social Media content for our AU & UK Instagram, Facebook, TikTok, YouTube Shorts and LinkedIn accounts, with other global accounts to follow
• Writing and briefing Social Media designs
• Social media comment moderation and community management AKA engaging with our amazing followers and supporters!
• Writing and scheduling weekly EDM content
• Assisting Content Director with tasks such as influencer partnership briefs, external photo/video shoot briefs, etc.

YOUR SKILLS & EXPERIENCE:

• At least 1 year experience in Social Media content creation and management - community, analytics, trends
• Proficient in using Canva to edit stills and video content 
• Experience with CMS
• Understanding of SEO
• Excellent spelling and grammar 
• Experience using AI technology

• 💙 Social Media Content Creation
  

  Create visual and written content that is optimized for Social Media channels to achieve specific goals

• ✌🏼 Influencer Marketing
  

  Partner with people who have specific influence and presence to promote a brand and its product or service

• 👥 Community Management
  

  Create a positive community amongst stakeholders with ongoing support and conversations, to strengthen relationships, foster loyalty, and increase advocacy

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• ✍🏼 Written communication
  

  Writes in a clear and structured format to convey information and ideas effectively to a target audience

• 💡 Problem solving
  

  Identifies problems and develops logical solutions that address the problems

ConfidenceClub is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.