Social Worker - Sunshine Coast

Mates4Mates is one of Australia’s leading veteran charities actively changing the lives of current and ex-serving Australian Defence Force members, and their families, impacted by service.  
If you’re looking for a job where you genuinely enjoy coming to work each day and get to have a positive impact on the community, Mates4Mates is the place for you. We pride ourselves on creating a supportive, inclusive and safe workplace and our culture is built on a sense of purpose, collaboration, integrity and agility.  

With a finger on the pulse of our culture, it’s important to us that we find the right people to join our like-minded team who share our passion of making a difference to the communities we serve.
  
When joining the Mates4Mates team, you’ll find that we promote a flexible work environment, with a range of wonderful benefits. We are an inclusive and diverse organisation ensuring we provide a safe place for veterans and their families to build connections and find mateship. 

We are a collection of like-minded people who believe in our mission of working together towards an Australia where all members of the Australian Defence Force community are supported physically, psychologically and socially.  
If you are driven by values, are motivated to help others and want to make a real difference to the lives of veterans and their families, then you will fit in perfectly. Our team members all share the common purpose of supporting veterans and their family members.  
 
The opportunity 
Reporting to the Clinical Programs Manager, this full-time position within Mates4Mates will be responsible for delivering care coordination, case management, individual counselling, group programs and supporting social connection activities for veterans and their family members. A part-time role may be available by negotiation. 
Based within the brand new RSL Queensland Veteran & Family Wellbeing Centre located in Maroochydore, this role will see you working from newly renovated consultation rooms, with a rehabilitation gym, a kitchen and a veterans’ lounge also within the centre.  
You’ll be working with a progressive and motivated team to deliver evidence-based treatments - you’ll find that no two days are the same. Responsibilities include: 

• Providing coordination of care and case management of veterans and families with complex care needs, transition care needs and care integration needs.  
• Conduct intake activities including eligibility assessments, intake interviews and psychosocial assessments. 
• Taking a lead role in the coordination of care for our clients through case conferencing, liaison, and communication with internal and external stakeholders. 
• Delivering individual and group mental health support and or interventions to veterans and family members, utilising billable opportunities where possible in line with DVA, Medicare and other referral policies and procedures. 
• Providing mental health triage and referral support to Liaison Officers and Regional Manager. 
• Developing and delivering health and wellbeing projects and programs as directed by the Clinical Program Manager. 
• Providing support to veterans and their families through participation in Veteran and Family Wellbeing Centre activities, including social connection activities. 
• Identifying, establishing, and maintaining key working relationships with all stakeholders to ensure the effective delivery of services within scope of role responsibility.  

About you 
We are seeking someone who is passionate about providing support to veterans and their families.  
Holding relevant qualifications and registration with an external certifying body such as the Australian Association of Social Workers, the successful applicant will have strong interpersonal skills to communicate effectively with clients and co-workers, an ability to work well within a team and well developed oral and written communication skills to benefit client support and management. 
Candidates with the following skillsets and experience are encouraged to apply: 

• Experience in working directly with community members experiencing a range of social, financial, physical and/or psychological issues. 
• Experience in intake and assessment or conducting structured interviews and assessments with people seeking assistance within a community services environment. 
• Developed computer proficiency, including a demonstrated ability to use client information management systems for accountability and proficient clinical report creation.  
• The ability to work and communicate professionally and respectfully within a multidisciplinary team.  
• Well-developed oral and written communication skills, interpersonal skills, and computer proficiency, including the ability to use client information management systems. 
• Possesses a driver’s license and Blue Card card (or eligibility to apply)  
• While not a requirement, direct experience in delivering services to current or ex-serving Defence personnel and their families is also advantageous for this role.  

  
What we offer 

• A supportive and passionate culture with regular temperature checks across the organisation 
• Competitive remuneration package and access to salary packaging   
• Supportive management and team   
• Leave entitlements including additional paid parental leave and gifted leave at the end of each year so you can enjoy the holiday season 
• Participation in our Staff Wellbeing Program (i.e., virtual meditation and mindfulness sessions, building resilience workshops, and more) 
• A suite of Workplace Health & Safety training workshops for all staff   
• Access to Employee Assistance Program (EAP) 
• Professional development opportunities 
• Access to a ‘Benefits Hub’ which includes health and wellbeing benefits and discounts, financial advice, recipes, and more 
• Opportunity to provide regular feedback through OfficeVibe platform 

  
This is a unique opportunity to join a veteran wellbeing services provider in a pivotal role to support the sustainable delivery of social work services to the veteran community and support its members in addressing mental, emotional and behavioural concerns as well as providing support through delivery of clinical programs and support of social connection activities.  

If you’re looking for a role that is fulfilling, purposeful and will make a difference, please submit your application including a cover letter addressing the key accountabilities outlined above and a current resume.  

At Mates4Mates we value the unique backgrounds, experiences and contributions that each person brings to the workplace and embrace and celebrate inclusion and diversity. We openly encourage applications from people with diverse experiences, perspectives, and backgrounds including but not limited to: Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with a disability and people that identify as LGBTIQA+. We’re an equal opportunity employer and recognise that a diverse workforce is crucial to our success as a business.   

For more information or a copy of the position description, please contact **@mates4mates.org